Search results for query: *

Hi, Open up CCM/CCA Configuration Manager and browse the users; find the user in question and you should see which .mdb file it's using e.g. 0000XXX.mdb I usually rename it to 0000XXXmdb.old and copy the default one then rename it to the same file name (0000XXX.mdb), make sure this is done...

Hi, After upgrading from ELU32 to IPLU running firmware R3F and changing the voicemail integration from ELU32 IP to IPLU, here's what we found after the 1st week of the changes; - ECC users are still randomly experiencing bad speech quality. - The IP phone I installed as a test has worked...

Hi, Thanks for your response, when the headset is removed the fault still occurs so we can rule that one out. The fault is intermittent but the users are very vague as to when it's happening; they say randomy during the day. I know if you browse to the IP address of an IP extension you get all...

Hi, User is using ECC version 1.5 coupled with a plantronics bluetooth wireless headset. Connected to gatekeeper ELU32 (ROF1375428/1 R6A) running firmware R7A. The user complains about roughly a couple of times a month they're on a phone call and the speech sounds like it's underwater...