Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

Register Log in
  • Congratulations Mike Lewis on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Search results for query: *

  1. Paul57

    Java Version For Reporting For Contact Centre

    Hi, Anyone know the latest version of Java you can use on A BCM 400 release 4 using RCC reporting. Customer has just upgraded to the latest version of java and cannot now run any reports. Thanks Regards Paul
  2. Paul57

    Using 3 as external access and barring 9

    Unfortunately they have 7 departments all dialling 9. They want to keep the dial 9 active but they want one department to be able to prefix their external calls with 141 which in the UK is "with hold CLI" so that their CLI is not sent to the called party. They want that number sent...
  3. Paul57

    Using 3 as external access and barring 9

    Hi, Thanks for your reply. The customer does not want the users to have access to "9". It is currently set up as follows: - 9 is set as external access under dialling plan 3 is set up under destination codes and is programmed to add 141 (with hold CLI) So I need to bar users dialling "9"...
  4. Paul57

    Using 3 as external access and barring 9

    Hi, I think I know the answer to this but I would just like it confirming. We have a switch where someone has set the external code as 9 in dialling plan. They would now like one department to dial 3 and sent 141 (CLI barred) when they dial a number. Unfortunately the users keep dialling 9 as...

Part and Inventory Search

Back
Top