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  1. Jlossick

    Call Pilot External Trransfer

    Thanks, Looks like it is time for an upgrade.... What new equipment would you recommend in the Nortel line?
  2. Jlossick

    Call Pilot External Trransfer

    Thanks Dewey.... I am on norstar. I figured out that the Call Pilot was actually not able to dial out because the trunk was set to have unsupervised disconnect. I changed this to supervised disconnect and that fixed my dialing out from Call pilot. I can do a transfer now. I am still trying to...
  3. Jlossick

    Call Pilot External Trransfer

    I am new to this. I have two Nortel Systems using a call pilot. Both have the same error when I try to transfer to an external number. "The routing information configured for this call is not valid". I read a few threads that say that a route must be used. Can any of you kind people tell me how...

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