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Honestly, my company does not want to call our support guy for this one minor thing since he'll charge $250. I have figured out how to fix everything else, so I'm really the one who does all of this stuff when it's not a major problem. I am quite adept with computer and technical issues (I do...

Thanks for your reply, kwtaylor. 1. I have not verified this. How do I go about doing so? (i.e., what feature code is needed to do this, can you walk me through it, etc.?) 2. How can I correct this also?

My company has been using CallPilot as the phone system. Recently, we had a major storm that basically fried some component of the system and we had to get it replaced. Fortunately, most of the things we set up were not lost, and anything that was lost was pretty much corrected. However, we...