This is another answer I got out there. Think it holds water?
Michael,
The only thing I came up with is that if a charged tip is removed and the charged tip is less than 8%, the server does not declare because he/she would have to pay at least 8% taxes on it. By not declaring, they are...
I contacted the IT Manager at another 5 diamond resort here in Phoenix and here is a synapse from my Director of Operations to our client:
[I][INDENT]Greetings xxxxx
As Michael mentioned, he and I had a conversation with the IT Director from xxxx xxxxxxxx Resort this morning. I dont know if his...
I have a client, the controller of a high end hotel, who has detected what he thinks may be theft but we haven't been able to connect the dots and I thought all of you may be of assistance.
They have the Micros 9700 and tips that are charged to the hotel go directly to the employees paycheck...
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