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  1. zenner8

    Possible Theft Issue with Hotel Micros 9700

    This is another answer I got out there. Think it holds water? Michael, The only thing I came up with is that if a charged tip is removed and the charged tip is less than 8%, the server does not declare because he/she would have to pay at least 8% taxes on it. By not declaring, they are...
  2. zenner8

    Possible Theft Issue with Hotel Micros 9700

    I contacted the IT Manager at another 5 diamond resort here in Phoenix and here is a synapse from my Director of Operations to our client: [I][INDENT]Greetings xxxxx As Michael mentioned, he and I had a conversation with the IT Director from xxxx xxxxxxxx Resort this morning. I dont know if his...
  3. zenner8

    Possible Theft Issue with Hotel Micros 9700

    Yes it doesn't make sense so why are 4 employees doing it?
  4. zenner8

    Possible Theft Issue with Hotel Micros 9700

    I have a client, the controller of a high end hotel, who has detected what he thinks may be theft but we haven't been able to connect the dots and I thought all of you may be of assistance. They have the Micros 9700 and tips that are charged to the hotel go directly to the employees paycheck...

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