I have a customer with a BCM 400 4.0. I have the system backed up thru the element manager and the file on my laptop. If the hard drive goes bad, can I restore with the element manager and and retain all programming and key codes?
I just installed a BCM450 Rls 6.0 with 2 PRI's. I need to toll restrict one analog station from LD calls. Can't seem to get any restrictions to work. I have only installed a few PRI's and never had to restrict any stations. I have set up many MICS and CICS restrictions with POTS lines. But same...
I took over the maintenance on a Partner ACS system with a Partner Mail Rls 3 PC Voice Mail. It has a RLs 6 processor and three 308EC modules. The last module is a 206 Rls 4.1 that has 4 analog ports connected to the Voice Mail. They started having the usual static issues on the Voice Mail...
Thanks dwpoole. I didn't know you had to have multiple appearances on the target line for ring only. I thouht the multiple intercom buttons would do that. I'm sure that's what it is. Thanks again.
Thanks guys for the response. The CFB is set to none. DND on busy is no. The "if busy" in target line programming is set to prime and she is the prime. I tried it with no prime as well with the same result. After I saw what was happening, I made a second phone in the adjacent copy room ring only...
I recently installed seperate PRI's on a BCM 400 Rls 4.0 and on a MICS Rls 7.0. Everything works fine on both except I can't get the operator position to get a 2nd incoming call on the same target line while she is on an existing call from the same target line. The second call does not ring or...
I am working on an Option 11 where the small PMS card NTAK18
went bad. The Meridian Mail 12 will not boot up with this card plugged in. Everything seems to work fine without this card plugged in except for the Guest Admin. Console that I am told by the hotel personnel is only used to log in the...
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