M1eridian,
You have resolved the problem. For some reason the call timer was on the phone.
My only question now is how can a DN make a phone automatically put call timer on? Where as any other DN put onto Key 0 turned it off.
Thanks for everyones input.
Can someone tell me how to check to see if a Call Timer is set.
By the way we are using Version 5 and not 5.5, is there possibly a bug in Version 5 that I am not aware about?
I have tried a different phone and a different TN. With a different DN it works perfectly. Go back to the old one it stops working again.
I was considering changing the persons number and leave this one out of any future phones, but another one has started doing a similar problem so I hope it's...
Thanks for looking anyway.
Is there anyway the DN has been used before and is somewhere else in the system. I've done the usual Overlay 20 and print DN, but is there any deeper inspection that can be done?
Thanks
I have used ExamDiff to check the differences, but nothing apart from call forwards etc are.
This one works
DES I2002
TN 220 0 10 23 VIRTUAL
TYPE 2002P2
CDEN 8D
CTYP XDLC
CUST 0
NUID
NHTN
CFG_ZONE 002
CUR_ZONE 002
ERL 0
ECL 0
FDN 555
TGAR 1
LDN NO
NCOS 7
SGRP 0
RNPG 75
SCI...
I only use Overlay 95 for Names and all appear in there correctly.
I am calling the phone in question from my own handset which works perfectly to anywhere else. It's purely only a problem to this DN. If I call it from any other handset which I know work, the problem still exists.
Thanks for the quick responce.
I have checked these details and they are correct. I had suspected it maybe something to do with the CLS, so that's why I copied one I know that worked.
As I said before I am new so any suggestions will be really appreciated.
Thanks
I am new to the CS1K so please bear with me if I don't fully understand everything.
We have just had a brand new system implemented and are having a problem with one particular DN. When you phone this DN the name of the person calling does not appear on the handset, but the DN does. If you look...
This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
By continuing to use this site, you are consenting to our use of cookies.