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Kyle555 After digging around, we're using the Attendant Server on our network and we think the server isn't correctly updating the CSV which the On-x Console points to. So, we'll need to get in touch with the Admin guy that maintains that server for us on the network.

Hey Everyone, I have a weird problem which I'm drawing a blank here. Problem: Employee calls our operator internally, the caller ID display for that person comes in as a different name. Question: Where does the Avaya Operator Software draw it's information from? Things I've checked all out...

We had this same issue with inbound calls from cells. Nothing on our end was causing the issue. I opened a ticket with our service provider. They had to go to all the CO [Central Offices} and re-seat all the DSX Trunk cards, which seemed to fix the issue. Since, I'm going on a month and a...

And I'm guessing the phone will then route to that ip of the file server and search the folders for the correct firmware upgrade txt file?

But, I'm really wanting to separate the model telephone to it's own folder so I can update that models firmware instead of dumping it all to the root folder and then having a cluster of old files. So, I'm going to ask our Senior Network Admin about the 242 option in a previous reply.

Just a standard Ubuntu File server. We just dumped a 96xx firmware update to root and pointed the phone the ip address.

Depends what your 242 DHCP scope points to. You can use HTTPDIR=/ in your 242 scope if you want to change the directory." I don't follow you on the HTTPDIR=/ please explain?

Hey Everyone, my question is pretty straight forward. I got all the firmware I need to update my IP phones from the Avaya SSO. Now, my question is when I unzip the files do I unzip them to the root directory or do I unzip them to a particular file folder [9600, 3600, 1600] I know each phone...

Next thing you know Kyle555, he'll want you to tell him what page it's on.

List Configuration Carrier [ie 01a02] List Configuration media-gateway XX [ie 01] List Configuration port-network XX [ie 01]

Joe2938: Aren't you missing a 91 to get out of the pbx assuming 9 is your ars access code? I was assuming the same thing. We'll have to test it later. Thou, we don't need the 1 just the full 10 digit phone number.

Here's a screen grab of the vector in question...

Is it a missed call if the caller hangs up before going to voicemail, or same caller is already logged as a missed call and don't log same number more than once. Need a little more details then on how is it missed and how is it not logged as a miss call" Our test show when the other tech called...

avAyATEKky Our CM was updated to 6.3 sometime ago, I looked on Avayas Support and they only have Release 6 for the 2410 nothing in relation to call logs in the change notes. And the phones are at Firmware 6 [Release 6?].

MattKnight >does this also apply to model 2400 telephones *3 phones are in question in that building, haven't heard any complaints from other users. I'm guessing they just haven't noticed it. >Now, if I make a test call to another building, which I've done to my desk from the phone in...

Lopes1211 I already looked into that.

I see you noted 96xx and 96x1, does this also apply to model 2400 telephones?

Greetings Everyone, I have a somewhat confusing issue. Whenever a client calls another and they don't answer their phone for whatever reason, it's won't show that it's a missed call in the their missed call log with in that building. Now, if I make a test call to another building, which I've...

Make sure to check the obvious things first. Bad station cable, Bad Patch cord, Try another phone to rule out bad phone.

Have you read the manual for the V-2904?? http://www.valcom.com/pdf/v-2904.pdf