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yo kgrant, yeah.. it works.. thank you very much...

My phone system right now is 3 digit extension then I reset the password of the Star Flash and i didn't know why is it 102XXXX is not working and 12XXXX is working BUT not allowed

Hi, I have a CICS v4.1 and i'm installing a used Star Talk v1.9.. I want to re-initialize the Star Talk using F903 or F983 then CONFIG so I can reset the database I tried F983 then log 120000 it gave me "not allow" response... F903 Inactive Features.. My laptop is connected on my Star Talk...

Hi... Good Day... Anyone who knows how to change the country or region on BCM400? Thanks Guys... Bobby

Hi RikRodgers, Yesterday when I went to our other side the only thing that I did to remove that is to hit CLEAR :) Maybe someone tried to put computer on the telephone jack.. I mention to them that if that display happen again just phone me... By the way we don't have MOH.. the alarm system...

Hi senk1s, 1. 100% IRAD is turn-Off 2. never had a chance to ask her if it's happening on all lines.. i'll ask... 3. It's happening inside CICS right now.. never had a chance to test it on the demarc Thanks Bobs

Hi exsmogger, I saw that alarm 68 from CICS manual.. i'll try to visit our site incase it won't dissappear from the display... My only concern right now is my 1st problem about she answered the phone then she's hearing a fax tone then hangup then it will ring right away again.. then pickup...

Hi.. Anyone who encounter this problem? According to our receptionist she's answering the incoming calls then it's look like fax tone then after she hangup then it will ring right away then that's the time she can hear the person on the other line.. one more thing she mention to me about...

Hi NTL555, We managed to play with our System Answer and it hang-up the phone but the problem is it will play the Greeting Twice before it hangup the phone... weird but it hangup.. we cannot find the loop that plays the greeting again.... Thanks NTL555 Bobs

Hi... We upgraded our CICS from v6.0 to v7.1 We want to use System Answer... We want System Answer to Answer incoming call after office hours then play a greeting then hangup... We don't have Callpilot or Flash.. Thanks

hi RikRodgers, Nope.. we're not using VM... Thanks Bobs

Hi.. you know I think i got it.. on Sked:Night on Line 1 2 3 & 4 this service is using group 01 so i just need to assign the the extension # of our custodian... thanks.. i appreciate your help

Hi.. Ok i went to Ringing Groups but i saw group:01 21:assigned 22:unassign where can I create a group? maybe 01 02 03 are the Group but where exactly can I adjust line 1 2 3 & 4 should ring after we enabled the Night Service? Sorry if I need more advanced help because i'm really new on this...

Hi... Good Day... We're using CICS v7.1 we have a custodian and once we enable the Night Service he wants his phone to ring but in the morning it should be appear only... Where is the setting that I need to adjust to make this thing happen? Thanks guys...