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Hi Mike, you helped me once before. My post has listed me as a tech user but in fact I am only a humble but experienced (some not so pleasant!) act user. Any ideas how to restore this compatibility or which particular update of the many which they run automatically could be excluded from the...

2 machines Act 10.3, on Vista with outlook 2007 and on XP with outlook 2002. were working fine for 2 months. Problem now with email attachment in history on XP machine after sync. XP main machines Vista is remote database. If you add email on XP machine, after sync you can open it on both...

Just to clarify, follow all instructions on http://tinyurl.com/4365fj to end + then add address book? Yes or no? To give you some idea how we ended up having this conversation......... I'm a self employed private medical insurance broker whose most valuable possession, next to children+husband...

Thanks Mike, will give it a go but not right now, actually have to other stuff to earn money! On knowledgebase it shows "renaming Act Plug-in optional". Which order do you suggest I carry out. Disable, recreate address book or disable, include rename act plug in and then recreate. In this...

Have tried removing address book+ adding back in. Have run detect/repair in outlook both from Help and within Windows. Have tried setting up new profile on outlook+ still get error message that outlook is pointing at the wrong deleted database. message "cannot configure or MedisaveLaptop1.pad...

Thanks very much for such a prompt reply. Did resolve by loading new remote database but now new problem. Only its an old problem which Act tech support have had to deal with 5 times already. Have done 3 reinstalls since Nov 07. When we add new remote to laptop or amend anything, I lose outlook...

Have 2 computers, 1 laptop, 1 desktop both running Act2008. Same database on each. Laptop restored from Acronis home version after operating system failure. Laptop appears to be restored. After restoration we have tried to sync with desktop which contains the current information. Sync engages...