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I was able to figure out I somehow added my 70 pool to the vmail port. Whoops.

I have had the automotive attendent system setup successfully for months. I recently added outcalling on the messaging system (which is the only change I made). Now, instead of having 4 rings before the AA pickups up, it goes directly into the AA. If I reset the system, it works perfectly...

I want to change the dial by director WAV file that states "Enter the persons name....". I have been able to do this with the autoattendants, but how/where do I do this for the other prompts? Thanks!

Actually, your comments were enough to send me in the right direction and I didn't have the 0 + features in ARS setup properly. Thanks!

I want to simply allow selected users to place international calls (011-xxxx...). I've read up on the allowed lists and ARS but it doesn't seem to be clear? Thanks!

Thanks all! It turns out I had originally read the baud should be set at 9600 and when I changed it, it worked fine!

I must be missing something very simple. I setup line 806 as my loudspeaker paging in AUX setup and have the paging system installed. How do I initiate a page to the loudspeaker like the 799 paging of the phones?

I have Messaging 4.0 in which I'm trying to change the IP address so I can use it on my lan. I have been able to connect via the lan port by changing the IP address on my computer to match that of the system, but it only works with the sysadmin user login. The tech1000 that I have read about...

That was it! Thank you so much for your help!!!!!

It does seem to be something related to the ARS. How can I disable it all together for all extensions?

mmmm. I made the change and still have the "call denied" error. It turns out several lines had 70 setup as a personal line, so I removed those as well and still have the error. Any other thoughts?

----- Site: MacKellar Plant. Captured: 05/14/08 ----- EXTENSION INFORMATION Extn SS/PP Type 119 1/ 3 4406D+ CTI Link : No Alarms: ACTIVE Pool Access : 70 Page Group : Primary Coverage : Secondary Coverage ...

I have checked that all the lines are fine in the 70 pool. When you pick up a phone and press 9, you get a dial tone and when you try to dial anything, you get a "call denied" error. I must be missing something simple?

All of the phones work fine on this module expect my logical ID 12 port. The phone just blinks the message light over and over and click when you pick up the handset. I have tried different phones, wiring, etc and it all seems to be related to ID 12 port. Any thoughts? Thanks!

That did the trick. I was missing the mailbox setup portion. Thanks!

Just some more info... I now have the 770 voice mail group with the voice mail ports assigned to it. I have no lines/pools assigned to 770 either. I have 777 setup with the overflow you suggested to group 770 and when into Messenging and assigned AA#1 to group 777. However, when I call the...

You mean go into messaging and creating a "user type" mailbox #777 or go into messaging - auto attendant and assign AA #1 for example to 777?

I have been reading through the various posts in regards to this subject but I still can't seem to make it work. The voice mail is setup to utilize group 770 and pool 70 is assigned to this group. Each of my voice mail ports are also assigned to this group. It works great other than I don't...

I'm am new to the whole Magix system but slowly teaching myself how to program the system. First of all, how do I find the IP address of the messaging system to use the PC messaging admin? Also, how to I assign group 770 for example to be my voice mail system access group? Thank you!

How do I setup the system so if the operator doesn't answer it then goes to ext 115 and if she doesn't get it it goes to 140 and then to 136? Thanks!