Go to user search, the is a * already in the box, just hit the search button, a list will appear, the list of mailboxs has a numbers, just go to the last mailbox.
I am trying to auto add 200+ vm box to my CP server. I am getting an error that states the names are too short. What is the charater limit / max for the first and last name?
How do you config a trunk to be station side?
This how I have it configured now :
DES FLEXGATE
TN 062 01
TYPE TIE
CDEN SD
CUST 0
TRK PRI
PDCA 1
PCML MU
NCOS 5
RTMB 80 1
B-CHANNEL SIGNALING
TGAR 1
AST NO
IAPG 0
CLS CTD DTN CND ECD WTA LPR APN THFD HKD SPCD
P10 VNL
TKID
AACR NO
DATE 27...
I have installed the CP Reporter software on a stand alone server, but when I go to the tools tab in CP Manager, I dont see the option for the reporter. Do I have to use the config wiz to make the two work together?
The supervisor phone has AOS and is setup as supervisor on key 0. I have removed the AST and IAPG setting from the agent phones. We do have Qfinity in place to record calls, but not for these agents. I have OBTN set to no in the ACD build out.
When I try to observe an agent on a active call, I enter in the the POS ID for the agent and all I hear is a fast busy signal. Any ideas on what is going on or how to fix?
i have created the excel doc and each time it tells me that the doc is empty. is there a specail way to set the excel spread sheet. I have 1st name in colume a line 2, last name in colume 3, line 2 and the ext in colume 3, line 2 thru the end.
Can the PRIs be configured with at&t take back configuration so we can send a *code out of band to signal the Switch to take a call back from the flexxgate?
I want to add a D-channel to this PRI card, I just dont know how.
PRI* TRK LOOP 63 - ENBL
FFMT/LCMT/YALMT: ESF/B8Z/FDL
SERVICE RESTORE: YES
YEL ALM PROCESS: YES
ALARM STATUS : NO ALARM
CH 01 - IDLE DID 3VCE * CH 02 - IDLE DID 3VCE *
CH 03 - IDLE DID 3VCE * CH 04 -...
check the audio setting, i have the setting on 7 on the phone and on the smart cord.(if you are using one). Does the headset have the noise filtering attachment on the mic?
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