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  1. crankyralph

    SV9100 CO trunks answered by auto-attendant - timers

    Thanks Coral. Caller ID is actually not needed on this [ it's a link from a paging system ] so speed is the more desired function. Just can't seem to beat the 2 rings before auto-attendant... The link to the other system needs a co trunk - also tried connecting to an analog extension, but it...
  2. crankyralph

    SV9100 CO trunks answered by auto-attendant - timers

    Hi all. I have a specific question - is there any way to have the auto-attendant quickly answer a CO trunk? No matter what I try I get 2 rings before the auto-attendant answers - can I shorten this? I've tried DIL to 3999 / DIL to a virtual forwarded to 3999 / Normal to ring group 102 / trunk...
  3. crankyralph

    IP Office rebooting

    IP500 V2 11.0.4.2.0 IP Office is randomly rebooting about once a day. Status shows DSI Exception with different data each time: (Abnormal Termination, Cause: <DSI Exception> addr=00000018 d=5 pc=f02721b8 stack=f192cc58 f078c8a4 f0270f34 f078d418 f078fa28) I turned on a bunch of things...
  4. crankyralph

    UM8000 Port Status using PuTTy

    Oh my God! You sir are Rockstar of the Year!!! I have been fighting [ and failing ] with the Ports applet forever..... THANK YOU!!!!!!!!
  5. crankyralph

    SV9100 - release/hangup button on phones

    *** NOT SOLVED!!!*** / ***SOLVED*** The handset transmission cutoff works for intercom and trunk calls, but NOT for paging [ the main reason I wanted it ]!! Aaaaarrgghh!! But I did find a way..... I gave everyone a VE key and set 15-02-21 to outgoing, so when they press it it will disconnect...
  6. crankyralph

    SV9100 - release/hangup button on phones

    *** SOLVED!!! *** In 15-07 Function key 40 - Handset Transmission Cut-Off!!! I've never seen it or heard it mentioned anywhere, but it acts like a release key. I found it looking for something else. I love the wonderfully verbose wording too! Whats wrong with release or hang-up??? Thanks for...
  7. crankyralph

    SV9100 - release/hangup button on phones

    Looking for a way to program a "Release" button for phones on a 9100 [ I'm replacing old Nortel sets ]. Customer pages a lot and wants to try and avoid sending audio of the receiver hanging up - they're not too keen on using a finger either, although they may be forced to. Drop key doesn't...
  8. crankyralph

    SV8100 cutting off conference calls

    SV8100 R5.0 - copper CO trunks I have a customer complaining that his conference calls are disconnecting after 15 minutes - apparently mid-conversation with no warning. I can't find anything in the documentation other than the long-conversation cutoff, but that is disabled. Any thoughts /...
  9. crankyralph

    SIP trunks with Shaw

    Hello all - thanks for the replies. The connection did need a router to talk to the 2 separate ip addresses [ voip card plus dsp ]. Once this was in place, started running like a dream. I HATE the learning curve....
  10. crankyralph

    SIP trunks with Shaw

    SV8100 9.50 Looking for anyone who has working SIP trunks with Shaw - I'm trying to setup with Eastlink in Nova Scotia, and was told Shaw uses the same infrastructure. Shaw is on the certification list, but there is no configuration guide on NTAC. I have trunks that register and can call in and...
  11. crankyralph

    sip trunk audio probs after 9.0 upgrade

    RESOLVED After hours of changes and tests and reboots [ and cursing ], I have 2 way audio both inbound and outbound!!! The last thing I changed was the codecs; I removed all but G711 from both System/Codecs and Lines/SIP Line/VoIP and worked like a charm. Then just to confuse myself I added...
  12. crankyralph

    sip trunk audio probs after 9.0 upgrade

    Excuse my imprecision - 9.0.1.0 (845)
  13. crankyralph

    sip trunk audio probs after 9.0 upgrade

    9.1 upgrade did not fix - Yayyyy!!
  14. crankyralph

    sip trunk audio probs after 9.0 upgrade

    Hello again. More info on same problem - no audio on inbound sip calls. Logged onto Status and opened RTP Streams to watch calls, and discovered a clue; RX Octets (Slow) - On an out bound call [ 2way audio ] RX Octets (Slow) reads 160, the same as TX Octets (Slow) - On an in bound call [ no...
  15. crankyralph

    sip trunk audio probs after 9.0 upgrade

    Hello sagbab! Network Topology settings are all the same as before the upgrade. Firewall/NAT is set to ' Open Internet ' cranky
  16. crankyralph

    sip trunk audio probs after 9.0 upgrade

    IP500v2 - 8.1(73) Sip trunks tested and working - 2 way audio inbound / outbound 9.0.0.0(829) upgrade 2 way audio on outbound calls no audio on inbound calls - connects properly, but no voice Any thoughts / hints on what to check / where to look for changes on 9.0? Thanks in advance! ( this...
  17. crankyralph

    IPO not sending SIP REGISTER message

    Thanks amriddle01 and h-s-monkey!!! Deleted and recreated the sip line and it registered. My incoming calls work like a charm. Outgoing goes to dead air ( goes out properly on sip line, and I don't see any rejection but hear no ringback and the dialed number does not ring ) so I've got a call in...
  18. crankyralph

    IPO not sending SIP REGISTER message

    Thanks again for the attention amriddle01. In the SIP Credentials of Line 30 [ my sip trunk ] I have expiry set to 1min and Reg Required is checked. The monitor traces repeat as shown below... 2013-09-30T12:34:09 227304129mS SIP Reg/Opt Tx: 30 OPTIONS sip:10.208.250.86...
  19. crankyralph

    IPO not sending SIP REGISTER message

    Thanks amriddle01. I confirmed credentials / password with provider, and registration is selected. Trace is below: IPO LAN2 - 10.208.250.86 Provider - 76.11.36.40 9024318099 - sip line number dialed # - 8775998 with 6 as short code to dial out 2013-09-30T10:30:58 219913240mS...
  20. crankyralph

    IPO not sending SIP REGISTER message

    Further info... IPO using LAN2 / open internet Traffic ends with SIP/2.0 403 Forbidden - not registered?

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