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Marv01: Ok, but what's the significance of this. Are there any other lines that shouldn't be set to AA?

Under CallPilot Manager -> Auto Attendant -> Lines Administration i have it set to answer every line. I'm going through as I'm assigning DIDs and removing lines that AA shouldn't be answering. Still can't get those POTS lines to ring pick up though. Any other suggestions?

I use the term Hybrid but I'm not sure if it's correct. We have just installed a Norstar MICS with a PRI Trunk with 100 DIDS and 2 LS/DS Pots lines for backup. Running 7.1 Software. It also has a 6 port fiber expansion card with two digital station modules and one analog station module. All of...

Hawks - Thanks for the answers but what I was asking on question two was this. I noticed in the CallPilot 150/Mini it contains two PCMCIA slots, one of which contains an Nortel branded PCMCIA to Compact Flash Adapter and 256MB Compact Flash Card. Are these special to Nortel or would any old...

^^^ Ignore that post. I think what I'm going to recommend is that we get 2x 4 port analog trunks for the time being which can be had for pretty cheap and keep the T1/PRI modules for later use when we need more than 8 lines. Right now I believe we are operating with 6 lines. 4 phone, 1 fax, and...

Ouch, maybe we might try to trade after all, these VOIP to T1/PRI gateways are pretty pricey. Unless anyone can recommend a cost effective solution for about a grand or less.

We thought about trading the T1/PRI Trunk and Service carts for a few analog ones, but seeing the prices of the models online it seems like we would definatly be losing money on the deal considering the price of the T1 Mods. Someone also pointed out that you can get Voip gateways that you can...

Ahh, thanks so much, I'm starting to understand more. I also figured out what the card in the first slot was for. It's the services card for the T1 Trunk. Are these service modules needed for all other types of trunks are is that just with certain ones like T1?

So even if we were using just analog lines we still need an appropriate trunk cartridge? Also, I know the FastRAD has it's uses, it's just useless for us. I'm also kind of giving it a hard time because when I figured out what it was I though it would allow me to config the system through serial...

Let me start out by saying that I am clueless when it comes to phone systems. I can tell you just about anything about commercial satellite distribution or computer networking but have never gotten a chance to setup or learn a PBX system. My company recently acquired a Norstar system from...