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We have a CS1000M running rel 7.65 SP8 software that on occasion outputs a BSD024 8 during Mids. There is a loop 8 installed with multiple DTL and Analog line cards installed. There have been no instances of any issues with the phones programmed on the Loop. The only thing we see is the BDS024 8...

All of the tests in LD 45 were done and passed without and issues. Nothing has changed on the Fiber to the 2 fiber remote shelves, both are creating the alarms but there haven't been any complaints from users or any other alarms from the shelves or any other alarms from the PBX (CS1000MG rel...

Use LD 20

I agree with the above, but my question at this point is why are the FIR3 & 4s now being output continuously since the cards were replaced and then the old cards put back? We have checked the cabling and it is correct. What is the possibility of one of the cables being defective? The connections...

We have a cs1000MG rel7.6 current SPs and patches installed. For several months on a semi random basis we received the FIR 3 and then FIR 4 message when the clocks switched during mids. We got 2 new cards of the same release and version and installed them during a maintenance window. After then...

When we block name and number on a set internal calls to another set display XXXX. How do we get stop the XXXX from being displayed on the called party's set?.

We have a did number that auto terminates on a phantom 500set and is DCFW to an ACD with multiple agents. They are built on a lineside T1 card and the T1 is connected to a CTI server and IVR. When calls originate from the PSTN everything works properly. If a call is originated internally dialing...

Yes. We run the mids at 10PM. the CP does the mwi check at 1 :00 or 1:30 am and replications to the SMGs have been temporarily disabled.

City of Seattle is still on the Nortel Platform

Try changing the "DORG" in the RLB to "YES". you should also change the NCNA and NCRD in the RDB to yes. We had this same issue and making these changes fixed the CLID issue.

No CSUs the Card is connected directly to a TI port on our Fijtisu Sonet ring. We have had these connected in the same manner before we upgraded the sites to SMGs. We still have many of these in service in that configuration with no issues. This site goes down at the same time within a few...

We have a TMDI to NT5D12 Dual Pri circuit. The TMDI is in a CS1KE SMG site and the NT5D12 is in a CS1kM. The circuit between the 2 sites is on our private fiber network. Every night at approximately 2:28AM the DCHs on the circuit will go Enabled RLS. Some times the circuit will come back up but...

Are your incoming and out going trunks PRI or IP? If you are using PRI, (NT5d12,UDT,TMDI or equal) in LD 86 check to see if DORG is set to "YES". In ld 21 check to see what NCNA and NCRD for the outgoing route are set to. We had this problem awhile back and solved the problem by changing the...

We have several networked CS1KM and E PBX on rel 7.65 with current patching as well as system/session Managers. We are wanting to convert to secure operation of out 1140E ip sets (Unistim) but so far the only documentation we have been able to locate seems to be incomplete as it refers to menu...

CS1000M rel 7.65 current on all patching. When you dial 9 + 0 calls are routed to RLI 4 RT 23. when monitoring the D channel the calling number is displayed but the called number field is missing. Telco verifies they are not receiving the "0" or the field in the messaging. If I dial 9 + 000...

Found the issue. Calls routed to the Call pilot from one location are routed via Session Manager but the return path for turning on the sets lamp was routed via a PRI to another PBX and then sent through the Session Manager. This "detour" was removed and the return path back to the set was...

Our Call Pilot engineer is looking at that but the system was just recently upgraded several months ago and this issue only started about a week ago. Avaya pulled lots of logs from the 2 system yesterday and is currently going through them, but nothing has jumped out as the problem yet.

I do all the patching on our systems and they were all updated starting in November to late December with the latest delta deplist from the espl site. Sig servers have SP_7.6_7_1.ntl, Linux base is 7.65.16.23-21, patch web 7.65.16.23-1, Jboss 7.65.16.23-5, and dmweb 7.65.16.23-4. Yes they are...

We have started seeing BUG 448 on the CS1Km that we have our Call Pilot connected to recently. I saw some old posts on this from several years ago but the one solution referred to a CP HA system. We only run a single server and like before there is still nothing in the Docs about this BUG448. We...

Support tells me that 6.3.10 is supposed to be released this month, so I hold off and just do the 6.3.10 SP. Hopefully they have created any new bugs in that version.