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  1. rduran08

    Twinning with a virtual user - I can´t receive calls

    Thanks!!!! My mistake :)
  2. rduran08

    Twinning with a virtual user - I can´t receive calls

    thread940-1546111 I reference this thread because I found half the solution there. I was trying to record an incoming call transferred to an external extension, but Voicemail Pro don´t record it. Then, I tried with a mobile twinning, associating my user with my internal extension to a cell...
  3. rduran08

    Week Planner without VM Pro

    Thanks hairlessupportmonkey, I agree with you, I think that this is a good configuration, but it needs a support. I am testing it, but it would work. Every two years, we have to reconfigure the time profiles. Regards,
  4. rduran08

    Week Planner without VM Pro

    Thanks, Pepp77 I am configuring it by dates because we have summer hours, so it´s different 17:00 in March than 17:00 in July. If I could use "if July AND 17:00" -> out of hours "if March AND 17:00" -> business hours That would be perfect. But I have to choose, and recurring...
  5. rduran08

    Week Planner without VM Pro

    Yes, I have to test it, but I am trying to solution it without extra licenses. Thanks,
  6. rduran08

    Week Planner without VM Pro

    Hello, I think I have found the problem, but I am not totally sure. I think that the issue was at the time profile: At time profile, I combined recurring time entry and calendar time entry, so if one of them was true, all time profile was true. So, I configured, for example, at bussiness...
  7. rduran08

    Week Planner without VM Pro

    Thanks amriddle01, I understand that it´s better the VM PRO, but I want to discard all the possibilies, and try to configure it with Embedded Voicemail. Do you think that it isn´t possible? Regards,
  8. rduran08

    Week Planner without VM Pro

    I´m trying to plan the company business hours, holidays, and so on in orden to apply different AA. I have embedded voicemail, and I configured it like this: - First I created different time profiles: - Winter business hours - Winter out of office - Summer business hours - Summer out of...
  9. rduran08

    Change default auto-attendant

    Finally, I used an phantom extension. It´s the better solution, but it has a problem: any telephone has received a message, so if you don´t check sometimes the mailbox, you can´t see if there is a message.
  10. rduran08

    Change default auto-attendant

    I had resolved the problem. Before of this, I though that in the digital card menu, I was able to assign an autoattendant to each channel, and once the call arrived to the system, the number was replaced automatically to this extension, and the system must work. To solution the problem, I...
  11. rduran08

    Change default auto-attendant

    Hello! I have an NBX V3000BRI, and I had change the default auto-attendant. I had created an new one, with extension 5504, and I had assigned it to all BRI channels, at all hours, but if there is an incoming call, it keeps hearing the default auto attendant. I don´t know where can be the...

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