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Hi What we are trying to achieve in the call logger is for our field staff members to call a specific DDI which does not get answered but logs that a call attempt took place. This essentially will be used as a login/logout tool so that the field agents can call a number as they start the job and...

Can anyone tell me how I can retrieve some reporting on Intuity LX? The report I am looking for is...when you reach someone's audix and it says please leave a message or dial 0 if urgent...I need a report showing which extension the person has tried to call and then had to press 0 instead of...

Well!! This is a strange one - another of our engineers tried the exact same process as I had followed - add sub, rem sub etc and he managed to add the sub - I have no explanation I'm afraid and no, I am not mad. Thanks for all of your tips and input - just looks like a corruption which...

Yes their voicemail box is the same number as their station on the switch - I think it must be corrupt as apparently the IA770's have a habit of doing this - I will just have to change the extension and mailbox. Many thanks for all your help

No - says subscriber does not exist. Its an IA770 Thanks

Hi Mikeydidit Thanks for your response I cant 'display subscriber' either to delete it - any other ideas please? Thanks

I have a user who has never been able to access their voicemail. I dialled in to check their mailbox and when I did 'list sub' they did not show in the list. I then went to 'add sub' but the system says the extension is already being used. I then did 'list extens' and the extension still doesn't...

I have a site where I have noticed a few stations set up in this way. Administered type 4620 Connected type ? One station is unable to call out but can receive calls at the moment. Do you think the station set up is the cause? Thanks