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your last post threw me. I'm not sure what you are telling me. 55N etc. sorry to be so annoying but this one has me frustrated. I called Paetec and they are turning off the code feature for the next week. So it solves this problem for this week but I have to find out the real solution for the...

Hi Kwing thanks for your reply. I am in US (NYC) and would like to find out about setting up an accounting system. I would like to be able to see the costs associated with each of the extensions. Right now I am using access codes entered for Long Distance and outside of region dialing. All the...

tried both and still no go. I called my provider Paetec and asked if they could turn the access code off for the next week. Thank you very much Merry Christmas

I tried your suggestion but it keeps giving me the tone for enter access code. I felt sure your suggesstion would work. Apparnetly it dial the Londgdistance number and but for some reason the code(4001) is not being recognized. FRUSTRATED but thank you

Sorry to be naive but what is an accounting system exactly? Does it load with IP Office and keep track of each users calls. Right now I just use an authorization code at the end of lond distance dialing and everyone is comnplainig about it. I need a better solution. Thank you everyone...

I recently adopted the use of access codes for long distance dialing. eg: user dials 555-555-5555 long fdistance number then there is a short wait and a tone and the user enters an access code eg: 4001 etc. I want to use call forwarding but cant figure out how to enter this code into the...

I set up an enterprise email account on the blackberry later i set up an extra personal verizon email account. I have tow icons on home page. the verizon mails are flowing into the enterprice mail box as well as the verizon. I would like to keep them seperate. Anyone know how to switch off...

Help please! I am running an Avaya system which is digital but have two analogue ports on it. In one of the anlogue ports I have connected to a Polycom Soundstation (ext 1892. When I dial the extension I get a fast busy. If I call the number on an outside line it does the same. How can I get...

When the comapny was formed 3 years ago it was called "AAA" now the company is called "ZZZ". In the IP office manager in system configuration the NAME is "AAA". Can and or should I change it to ZZZ? What are the consequences? The reason for this question is that I would like the name ZZZ to...

I have a user (EA) that keeps getting the same problem. An inbound Caller # 1 and the boss (JRL) are speaking to each other. boss asks user (EA) to conference a new number. she hits the conference call. so lights flash. before she can dial the conferee number, another call comes in, she...