Thanks Sole. A*2U
Not sure about the circuit. But we have the same scenario you explain...current Direct numbers are ###-###-9XXX and our internal Extensions are the XXX.
I have looked all over CM & there was never any special setup (like translations) to handle this.
I have a sick feeling the...
Mike - have to assmue you are using barcodes on your tapes? If so, the library will scan the barcodes & update auto.
There is also a feature in BE called Vaulting, with which you can plan the rotations in & out. It is a little cumbersome to set up but you can do a lot with it.
Rgds
R111
Hey All - I have a block of DID's available to me from my TelCo & am trying to map them to internal ext.'s from within CCM 3.3
Bottom line: Last 3 #'s of DID needs to match the Ext #
If I have missed a thread in my searching, please point me in the right direction.
Thanks
Robbie D
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