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ceh4072 Wow, ok where to start. I will check the multimedia components. Also, I am using Win 98 on an HP8562. It appears that I have a Master Riptide PCI Audio Device, would that be the sound card? I'm a little confused on that one, how to tell what kind of sound card I have. Strange as all...

Hoping someone can help. Here is some background info : Lost mouse, SOUND, ability to access scanner & cd burner and had really funky looking graphics. A friend fixed all but the sound. If I go into the Control Panel and double click on either the Sound icon or the Multimedic icon, nothing...

[cry] Updated the drivers and no good. Unless I'm missing a step??? I'm at the end of my rope now unless someone comes up with something else....[pc]

rwise2112- thank you for your thoughts. looks like ME is out.

I just went through all of the steps above. There are 4 items listed under sound. 1-Master Riptide PCI Audio Device 2-Riptide PCI Audio Legacy Resources 3-Riptide PCI Game Controller 4-Riptide Virtual Gameport I checked the properties for each one and each one says that it is working...

I'll have to check it tonight when I get home and respond back then. Thanks for getting back to me so quickly. [pc3]

Nate & Scotsdude - Thanks for your replies. I will definitely take them into consideration.

There were no yellow exclamations. My little speaker on my taskbar disappeared. What does that mean?

I am contemplating upgrading to Windows ME from WIN98. Would like input on the goods & bads of this program. Any thoughts would be appreciated. Thanks! [ponder]

Ok, when I double click the mmsys.cpl, nothing happens. Just like when I click on the sound or multimedia icons. Second, where do I do this..... Click on your sound board, you should be able to identify it by name. Click properties see if you see the message...

I am fairly good at maneuvering around Windows but the step by step instructions ensure that I know I'm going in the right direction. Keep up the good work. I searched for the file and it comes up in C:\Windows\System. Is that right?

I click on the icons and nothing happens. The icons won't open. No error messages either, just nothing.

I have most of my problems resolved. A friend came over and did the repairs. I now have a mouse once again and can access my cd burner & scanner. My only issue now is that I do not have sound. When I go into the control panel, it will not let me open up the Sound icon and the Multimedia...

Can I jump in here? I think I have a WIN98 system problem too. I lost use of my mouse, have no sound, cannot access/use my scanner or cd burner and my graphics are funky. I have run scandisk & defrag numerous times, Recycle Bin is always clean. Need to double check temp files, cookies, etc...

im2dtailed- not a problem in posting your message here - unfortunately I couldn't not even begin to suggest a fix for the problem you are having. I will have to back up my e-mail files to disk as I also am unable to access my cd burner and scanner. thanks for your response.

sleipnir214 - thank you for your response. that was just the answer I was looking for. on the same subject, what is the best way to back up all personal folders in Outlook Express? I may have to do a full system recovery and do not want to loose my saved e-mails.

In Outlook 2000, is there a way to externally back up/save e-mails? Trying to do clean up and archive old e-mails not ready to discard. Thanks! B-)

domi_996 Thanks so much for your reply. I happen to have a friend with almost the exact same computer. I will check with him to see if he can help me out.

Ok, the SCANREG /FIX wouldn't work. It told me to run it in DOS mode. What is the best way to do that?

BanditWk Yes, I am new to problem solving such as this. I have printed out this thread and will take it home to give it a try. Thanks for your response.