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I am having an issue with cisco 7911 handset when connecting to a session manager 6.3 - the issue I am having is that when the cisco handset ends the call (sends a BYE) the session manager does not have the handset as an authenticated device and requests authentication this repeats till the...

does anyone know if the avaya communication manager can use either radius or tacacs for login authentication?

when going into messaging administration to change machine i am getting a system error which in turn creates a vm software alarm code 201 has anyone come across this or does anyone know the resolution for this

i tried adding the login id but the hunt group does not accept it should i be adding the extension that the user is on?

I am trying to setup an agent login with EAS. i have BCMS-vu turned on and believe that an autodial would be feature code (*21), huntgroup number (98), agent login (2995) e.g. *2100982995 but i keep getting denial event 1381: Agent login failure. i have setup a hunt group with no extensions in...

i have tried enbloc and i've tried overlap would you be able to capture a trunk setup so that i can compare it with what i have set

i have a site in germany that have changed network provider with the previous provider i was receiving the last 4 digits and had the trunk set as overlap/overlap all worked fine. the new provider is sending 9 digits 8 digits and apparently sending some digits pulsed in pairs of 2. does anyone...