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Thanks for the response. It's odd, I had a look at the programmed service display (pasted below). We open the switchboard manually from night1 at 8am and close it (back to Night1) at 17h30. I have never changed anything in the past 2 years, so I can't understand why, all of a sudden, it's...

Our 5550IP console has been acting strangly lately. At night when the operator leaves, she puts it on "Night 1" service (icon showing is a moon). Lately when she comes in, the icon has changed to a "sun" indicating day service, but when you call the switchboard, it says "operator absent"...

Paterson... thanks for the response. I am not looking to change the time though, I am looking to have the system do the DST update itself. My time synchs on a daily basis for all 4 sites/systems. I am just trying to avoid having to log in on Sunday morning to update Daylight Savings Time on all...

try username: installer pw: 1000

nytalkin - thanks for the info but I have looked on each of my nodes in EM and there is no indication of DST anywhere. TheMitelGuy - any ETA on the subject?

I will respond as an end-user... 2 years ago we installed the 3300ICP on one site with about 20 users. The rest of the users stayed with the old SX200. Within 2 months, we were up to 100IP users and are now almost dispensed with the old SX200. Within one week, I was fully versed on the system...