Hi
There are plenty of NICE suppliers and partners out there who can help. We do this ourselves a lot where we take on unhappy customers and hopefully resolve their issues. Going direct to a manufacturer isn't always a good thing !
In answer to your points:
Is it correct to tell the customer...
The 24 port is a digital extension card - so you will be doing total recording on up to 24 extensions. There is a second line item which will tell you how many actual extensions - these will be under channel licences. You don't need AES in this environment unless you want CTI info / need to...
As a call recording company we still provide wordnet systems and others that will provide as a minimum d channel information. All fully supported by us. Don;t want to advertise here as I'm pretty sure its against the rules but you are welcome to contactc me directly at...
Thanks Roaming.
There are a load of ports used within the Perform system, a lot are only between servers but there are some that are client to server. If only it were just port 80.
Hi Guys
Does anybody have a definitive list of what ports a remote client PC off-site would need to use to access a Nice Perform 2 system.
There is a disgram Nice provide but it is so lame to understand and I'm getting nothing out of Nice themselves. Hopefully somebody has a simpler document...
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