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Rik -IF the vm is set to answer after 4 rings but the VM is set as the prime set for the line you would get the general delivery box because the vm would pickup on the first ring and it would look like a transferred call with no mailbox associated.

The feature is transfer call back if I remeber correctly. The max value is 12 and I dont think it can be turned off. What is happening is the VM is transfering the caller and the system defaults after 12 rings and gets the call back. Because the VM doesnt see a vm box associated with the...

What is the prime set for the target lines? What is the dn for your vm? Also check the vm dn to see if the target lines are set to appear and ring. If they are set to appear and ring try removing the line appearance.

I would suggest using setting your emergency option to dial a phone that sits on a desk somewhere (dummy phone). Turn call forwarding no answer to none and turn your transfer call back feature to the highest setting possible. I try to avoid using huntgroups on a system with voice mail for the...

Another good test is to hook your tone generator to the 66 block to see if u have a good port. I suggest you do this during off hours cus its loud as heck in the ear of anyone on hold. Only have to make that mistake once.

Adding a little more info. Users are able to check their voice mails via Outlook2007. However, users are unable to create rules to forward the voice mail/email from their Outlook2007 to another user or to a email group. The rules seem to be processed, we can see a message moved to the outbox...

Installed call pilot 150 on Modular ics all new last 2 weeks purchased. Can you only send the waive file that records the message or is there a text to speech option. The email with the waive file ends up in the intended box users email and works , however, it does not go out so that we can get...