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  1. Telerious

    Call Routing from S8710 PBX to Conversant IVR

    Maybe this is irrelevant to your situ, but with the info you provided...it's hard to understand why you'd send the call back to the IVR, or perhaps even use it in the first place if it's only prompting the caller for input, and not doing any db lookups, or passing of data. Why not use vector...
  2. Telerious

    Softconsole DSX/BLF panel showing 64 buttons instead of 100

    Softconsole 1.5.3 displaying 64 (8 rows, 8 columns) buttons instead of 100. I know I've seen this problem about 5 years ago, but can't remember what the heck I did to fix it!? Thanks in advance...
  3. Telerious

    Design Report Not Working - Am I posting in the wrong forum?

    Why are you duplicating dagent.logid? remove one instance in both the select and order by statements and try again.
  4. Telerious

    Will SS and SS+U bankrupt Avaya

    What about the biz partners? Do they have something better to offer in terms of maintenance?
  5. Telerious

    Softconsole - Hundreds buttons only showing 64 ext's instd of 100

    Softconsole 1.5.3 displaying only 64 Extensions on DSX panel instead of 100 per hundreds group... Thanks!
  6. Telerious

    CMS Calculation

    Assume UR using Designer for the integrated report?
  7. Telerious

    BCMR V2.4

    You may need to update the driver for the dongle (sentinel rainbow usb), use system, device manager to do this, and find the driver in the sentinel folder below the server folder on the BCMS install disk. Additionally, I found that if you just ignore the error message, it works. So, the error...
  8. Telerious

    BCMR V2.4

    Oops, forgot to add the users guide too: http://support.avaya.com/elmodocs2/bcms/bcms_vu/585217102_3.pdf
  9. Telerious

    BCMR V2.4

    If you can be more specific, that would help, if you're looking for general info, there's a lot on the doc site at Avaya... Here are links to docs Operations: http://support.avaya.com/elmodocs2/cms_r13/07-300061_i5_bcmsops.pdf If you'r not using rev 314, then update the connection server...
  10. Telerious

    BCMR Desktop Client

    1. Need PC Admin rights? 2. Works over Citrix?

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