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Excellent... where can I download that patch or can someone send it to me please? ... this of coarse does not answer my original question... how do I change the dtmf length????

works if you wait a long time...

aa will not respond to dtmf tones... I think the length is too long...

How do I change the DTMF length with a norstar using a callpilot 100??? I can't find it... please include thorough steps... I know to go into feat. 983, then 120000 but where is it from there... or is it in the norstar programming???

So can you guys tell me step by step how to do that? Thanks in advance... Dave

This is great info, can you guys both spell out exactly how to do each suggested methodology? That would be great, I am kinda new to the programming on this switch and I can poke around a bit but general instructions would be beyond helpful... thanks in advance... I apologize for my misuse of...

I would like the auto attendant to answer after 3 or 4 rings so if someone is present they can answer... if no one answers then have the ability to choose to transfer to any of the extensions, if this needs to be in AA so be it... if nothing is pressed I would like it to transfer to extension 10...

ok... if AA can do single digit transfer to extensions thats fine... does not matter... When a call comes in it will go to extension 10 voice mail (witch is currently set as operator...) then I would like the option to transfer to the other lines in the office through pressing button(s), this is...

Exactly.... the main number would go to extension 10 voice mail where you could "press 11 for John, press 12 for Mary..." where would I set that up? Dave

system is r2 with merlin messaging, and I want to be able to transfer to extensions, thats what I meant...

I want to setup auto attendant to have the ability in the message to transfer to specified lines... "for sales prees 10" bla bla bla... it is setup very close to default settings with all vmb's setup for the lines... I have winSPM 9.0 to configure... thanks for the help!

Thanks so much... works great!!! This site kicks ass!!! I have learned so much from here... Dave

My system currently rings to all phones how do I set up a group or whatever to ring to just like three phones... I have pots lines and one main number that rings to all phones... Thanks! David