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I have a phone that if called from another extension will FNA and HUNT to voicemail, but if a caller calls our switchboard operator and then they transfer to the extension it just rings and rings. I have checked the HUNT and FNA and they are both set to the correct Vmail DN, I have checked the...

When I do an LCNT I get the following on the Opt 11 PRI TRK LOOP 9 TRSH CNT: BPV -038 SLIPD -000 SLIPR -006 CRC -000 LOSFA -010 OS_BPV -003 OS_LOSFA-001 OS_YEL -000

I turned on D channel monitoring in the option 11 and I am seeing this come across .. not sure what it means DCH: 3 OE130 0020 DCH: 3 I 0FB0 D02E DCH: 3 O0080 0020 DCH: 3 I 2F30 D02E DCH: 3 O2850 0020 DCH: 3 I 5680 D02E

I just spoke with our Nortel guy and he said we have done that and it is programmed to be one end user and one end network. Here is what is coming out of the Cisco router that act as the CSU The 0/3/0:0.24 is our D-Channel Lexington-2801#sh voice call sum PORT CODEC VAD VTSP...

not to sound ignorant but how exactly do I loop back the circuit?

All of a sudden one of our remote branch office Option 11's cannot establish a D-Channel connection to our Main Office CS1000 via a Cisco PRI. This has worked fine ever since I started working here 5 years ago but all of a sudden on Thursday its failed. I have replaced the DTI card in the...

Fixed it .. we lowered the gain settings in Cisco and that fixed us. Thanks

We've checked the cabling and we've reduced the cable length to short. We are looking to see if there is a way we can lower the volume on the cisco side. We were able to get Ni2 to work yesterday but we couldn't make long distance calls, however we didnt have the quality issue. Now with Qsig...

We dont have a CSU just a cable. I belive the card is DUAL PRI - NT5D12AA RLS - 11

It almost sounds as if the volume between the two is very high and its causing a lot of distortion. Any ideas on what I could check? I made the Cisco handle the clocking because I was seeing a lot of slips but those are cleared up now.

nevermind I had the wrong route in the RLI ...everything seems to be working except major static. Hopefully its because we havent built out our QoS yet.

Ok I have moved it to qsig and made some progress. I can call Nortel phones from Cisco phones and I can call long distance out the PRI attached to the Nortel. I still cannot call Cisco phones from Nortel phones. If I dial the ACOD from a nortel phone I get dialtone and can then dial a cisco...

I've never used Qsig before ... can someone tell me how to configure my D-Channel, trunks, and RDB?

We are trying to avoid using Qsig .. has anyone been able to use dms100 or ni2?

I am currently in the process of integrating a Cisco solution in with our existing Nortel environment. We have an Opt61 CS1000 Nortel with a PRI to a Cisco Voice Router to link the two systems. I am trying to figure out what type of signaling to use between the two. When we used NI2 we were...

Anyone ever had issues with transferring calls from a switchboard to a CDN that is tied to a Contact Center Application not working? Whenever our switchboard operators transfer a caller to 73389 which is the CDN for our service department the call just rings and rings. When I call from my...

I have written a script for our service department in which there are three skillsets with one agent that is a priority one in each. Each agent is a priority two for the other 2 skillsets. Agent 1 Field Service - Priority 1 Shop Service - Priority 2 Truck Service - Priority 3 Agent 2...

Thursday, April 30, 2009 12:23:57 AM 41655 Minor Time Server [0] Too many time adjustments have been performed. 2 Wednesday, April 29, 2009 2:57:02 PM 55703 Minor IVF-SR Messaging [9,] System error occurred when transferring call. SLEE error 0. AppID = . 3 Wednesday, April 29, 2009 2:01:43...

No, how do I do that? Does this shut down CallPilot?

I am needing help and our vendor doesnt seem to know what to do. We are running CallPilot on Server Release 03.03.06 with CallPilot Manager 05.00.41.57. The last few days I have noticed that when I dial our CP Access DN # of 71700 the call connects but callpilot does not answer. I just get...