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I set up a IPO 406 in my lab to test a new server that I will be running voicemail pro. I installed Manager and can access the IPO configuration. However, the voicemail tab within the user profile is grayed out. I have verified that I have selected Voicemail Lite/Pro on the system tab. I can...

Hello, I support a small office with an IP Office 406. The 4 sales reps each have a POTs line for direct calls. When they are on a call and receive a second call, the second caller receives a busy because the channel is busy. Is there a way to configure this analog trunk to go to voicemail if...

Hello, My current voicemail pro is running on an IBM desktop pc. I will be replacing the pc with a Dell T610 tower. I am looking for suggestions on how to migrate the .mdb file and voicemail folder to the new server. I was thinking of just copying the components onto a USB flash drive then...

Hello, I have a handful of IP Offices in the field that are version 3.2.54; VMPro 3.2.28.4, and Manager 5.2.54. The software is MIA and I need to reload the VMPro and Manager applications. I don't want to upgrade because these sites are stable. I checked on Avaya's website and they don't have...

Is your CDR configured as IP or data module?

I have a similiar situation where multiple business units share the same PBX (Avaya S8720). I wasn't successful changing the name within the PBX. Your local carrier controls this via the listed directory name field in their database. I had to place an order to have the listed diretory name...

Hello, I have 7 PRI’s currently with AT&T that are on copper. I am working with AT&T to migrate these circuits off copper and onto the DS3 facilities at my location. What if any software modifications in the switch should I be aware of or expect to make? I hate to assume this will be just a...

Hello Everyone, So I have configured and IP signaling group and trunk group between a couple of my locations. Calls made over the IP trunks work well. However, when the IP trunks are either full or out-of-service calls made to the backup trunk group via the same route pattern fail. See screen...

The two methods I have success with is telecommuting-access and EC500. EC500 requires RTU and sings both phone and cell phone simultaneously when active.

Keep in mind that any saved messages will count towoards the allowable storage capacity (minutes)per your class of service. Users should delete any old saved messages.

Hello, Anyone using Avaya digital telephones and routing traffic over IP trunks? My environment is 100% TDM or digital phone sets. I am looking to use IP trunks between my locations and need help setting this up. I already have the signal group, trunk group, routing pattern built but get denied...