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You will need to upgrade to at least 6.1

Thanks, gforce9. I'll get a spreadsheet and hand it to the CSR's and see what information they gather today.

We have made a calender in Excel and saved it on the server. Only 2 people should have write access to it. Everyone else should have read only access. I have set the security levels on the document and on the folder that it is in to give the 2 people that need write access full control...

The serial cable needs to be a male to male straight through cable. Make sure that you don't have a null cable.

I have eliminated the DTI card, phones, headsets and the carrier. I will try switching pairs on the cable that it is coming in the building on.

The CSR's are using headsets, but this problem is system wide. It is system wide, so I eliminated the telephone as being a cause, i checked out the cabling, and it checked out. Of course the carrier is saying that they see no problems... I guess I will get a new DTI card in here and try...

I have been checking the error logs throughout the day, but the system is not giving any. I checked with the CSR's and they told me that they have got the buzzing sound today.

I just cleared out the error logs this morning so I could see what errors it threw out today. I am told it happens several times a day, so I'll repost later with any errors it may throw out.

Remember, you can only perform a **startup in the first 15 minutes of the phone system powering up. If it has been over 15 minutes, you will have to power cycle the phone system again.

Hello, I am trying to figure out this buzzing sound we are getting on our phone system. We have a Norstar MICS (0x32) with a T-1 card for our Access Disadvantage. We have 10 channels coming in and every so often we get a buzzing sound on the lines. Both the caller and the Customer Service Rep...