Search results for query: *

Hi. I have a installation with 5 YA premium users, 1 of the sets can not initiate a outgoing call. the YA wont open the new dail windows when call is pressed. reinstall is tested but not helping, same problem. this installation is on a MS vista computer. and the system is 3300 ICP with latest...

Thanks alot. Works great.

Hi. Is there a way of logging off hotdesk users remotely, any maint commands or something? //UO

Hi. first thanks for al tips. I will try to scan whats comming in. I also belive that it is a operator issue. Thanks for this time.

Hi, I have a customer abroad and when they recive a call from outside UK (where the pbx is) they dont get the caller ID. is there some settings in the system (3300 ICP, software release 8.0.11.7) Regards U

Hi I have tried the above and there is nog differce, cant send outside my domain. Is there a maint command that I can use to se what error I should have?

Thanks. Does any one know how to solv the above in a Exchange 2007? Regards U

HI all. I have the adv voice mail in a system. MX3300 SW: latest release of 9. We have different of extentions in this system and the system is set up in our local network. the mail function is working fine within our network, but if I use a external mail adress it wont sent the email, atlest...

Hi. I just hade installed a teleworker server to a system. (3300CX, 9.0.1.17) I have used the teleworker network test tool and looks okey. but I have no audio. the teleworker is installad behind a ingate firewall. any tips or idees.. ? Regards UO

Hi. Not sure if this is the right forum but... I have a Dect Base RFP 32 that used to be connected in a nother building and in this building the system it self is and provide the dect base with dchp adress, at this site the dect base works. now the customer has a nother site and would like to...

I is there someway that I can retreive or reset the admin password to a IPECS system? Regard UO

Ok. that I understand, thanks. If i have a hunt group (Terminal mode) with 3 members (Ext 501, 502, 503) and the hunt group offers a ext 502 because the 501 is busy. the ext 502 is transfering the call to ext 601 and there is no answer on 601 (now 501 and 502 is free) the call is routed backe...

Hi. I wonder about this different type of hunt groups mode. You have terminal and circular. If i have a hunt group with the type of circular and the person in the hunt grops that get the call is not able to answer (Ext 502) and this call i rerouted to another hunt group med the same members is...

Hi. I have a customer that use Your Assistant (4.1) wich works perfectly in the office. when he tryies to connect to the pbx using TW he revice this error. "Underlying connection was closed: Either there was a fatal error on the server or client authentication failed" YA version 4.1 MAS...

Ok. thank you. Is I assumed. I think the above will be a work around for my customer. when I rerout the caller to DISA, can I there reroute the caller further to a correct answering point if the pressed pin is correct?

Ok.. DISA would work hopefully, but how can I solv it. I would like to use the main number. and as follow. press 1 for support. (next level) press 1 if you have a support contract and press your pin code press 2 if you dont have a contract. If the caller press 1 for support contract. Can i...

Ok... I will try. what I would like to be able to do is a restricted area. a code protected area. this is for a support number and my customer would like to let contracted customers to pass by and to do this they need to use a code. any one that understand now.. ? :)

Hi. I have a customer that would like to use a autoattendend and one choice should be. -press your 3 digits code to accept, or something like that. maybe I can use the autoattenden like this. if the code is 1 2 3 I build a tree thats works with 1 and then moves further and then 2 and moves...

Hi. when a call arrivs to the fron desk and the transfer in and the ext they transfer the call to dont answer. the call is comming back, but not the the person the transferd the call, the call can return to anybody in the ringgroup that transferd the call. Is this a COS setting or what? the...

Hi. I have a system with SIP trunk connection. I can do calls and revice calls. When I answer a incomming call and transfer the call to another phone and press realase the call is dropped. anybode with good idées? system is 3300CX SW 9.0 UR1 firewall 3Com X5 with sip alg Regards /UO