My advice is to dump Arcserve. We did because we finally got fed up. Sorry for the negative message, but we had patches of hair missing and bruised foreheads and finally got rid of it. It was either that or dedicate an FTE to dealing with Arcserve on a daily basis. It was costing more to use...
Ditto. This happens to me too (along with a long list of other things that has me frustrated as heck with this product) and I really wish someone could reply with some info.
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