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we are using handsets not headsets. Two of the phones still work but most of them stop working.

That is correct, we are able to receive DN calls and make calls and press all the keys except for the login button.

We installed 16 M3905 phones and 14 do not work by pressing key o or login button. Two of the phones do work. The other phones did work at one time and last night they stopped working. We use handsets that are plugged in to the side of the phone and when you want to login you simply press key...

The prompt for broadcast in the rdb is bdct what is the license number in the pkg or abbreviation?

We have any option 11c with rls 25.4 software. You mentioned the license for broadcast is that in the Option or the Interalia?

DOES ANYONE KNOW THE WIRING CONNECTION FOR 4 TRUNK PORTS OFF AN OPTION 11C TO ONE CHANNEL OFF THE INTERALIA? WE CURRENTLY HAVE ONE TRUNK CONNECTED TO ONE PORT AND WE WERE TOLD BY INTERALIA THAT WE COULD CROSS CONNECT UP TO 4 TRUNKS TO ONE PORT BUT THE MANUAL DOES NOT SHOW HOW TO STRAP 4 TRUNKS...

How do you wire 8 trunk ports to the interalia and are you using the the Tip Ring pairs or the Start 1 and CP 1 C, NC or NO pairs

Thanks gwebster is the latest version on the bcm 3.0 and 4.0 systems? If not where would I get the latest version?

We have a BCM 400 Rls 3.7 and some of our users have MS Vista 32 and are trying to download the softphone to thier laptops and it will not take. I was told by Nortel that Vista 32 is compatible with the i2050 softphone. Do we need to download a newer version and if so where can I download from?

Thanks.

We recently purchased some i1140 phones from a local distributor and when the phones were powered up it says "Enter Admin Password" Can this be bypassed or are we screwed?

Does anyone have any horror stories about ESI or is there any significant facts that are damaging to ESI. We have someone who is trying to push this product in one of our offices and we need to shoot this down.

Yes, configured it just like the old one.

What are trying to do?

We had to replace our hard drive and when trying to restore the data on the new hard drive we encountered a problem from the Call Pilot Manger. We have been doing a System Backup each night and we have that file on the Computer that is connected to our CLAN, and when we went to Restore the file...

It is on a CLAN and is not protected by a router. I will try that today and see what happens.

The one thing that troubles me is the fact that on a reboot it always comes with no errors. The mas trace does not show any bad software or hardwate.

Out CallPilot 201i Rls 4.0 has been going down every night for the past 5 days. It comes back every morning when we do a manual reset. It started last weekend when our air conditioning went off in the phone room for over 24 hours and it was over 100 degrees in there. The Callpilot "crashed"...

One of our CC managers went to pull a report for July 2008 and there was no records. Some how our records only date back to August 13 2008. Do the records delete themselves or do we have a problem with the system? Is there a way of saving the records week by week, day by day or any other...

What is the recommended Tape Backup for the CallPilot 4.0 Card Option 201I? Can I use the same tape drive that was with the Meridian Mail? A full disk backup is 3.4 Gig and is there a tape backup that will accomodate that much info?