I am also trying to do this, does anybody have a solution?
I figured I could setup a terminating extension group and forward the operator calls there, but I can't figure out how to call forward from the console. What is the purpose of the "pos-busy" button and is there a setting to forward...
I fixed it, it was the terminal.
Here's what I did:
Pressed Control + F1 (Setup)
Switched to the Comms tab
Changed the sessions setting from "S1=Com1" to "S1=Com1, S2=Com2"
The terminal settings must have reset.
This morning I came in to work and could not switch to the Audix side of terminal. When I woke up the terminal by pushing the space bar like I normally do, it came up with a white box with lines all around it then put me on the Switch/Phone side. Normally I switch from the Definity to Audix by...
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