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  • Users: steeltech
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  1. steeltech

    How to change phone type

    How do I change a phone from being listed as a 3903 to a 3902? It shows up when I PRT a certain TN.
  2. steeltech

    Moving phone to new location

    Thanks guys for all the info. Like I said in my previous post, once I outed 18 2 and moved 17 14 into it, IT WORKED! Thanks for all the help!!!
  3. steeltech

    Moving phone to new location

    I got it fixed. I outed 18 2 and moved 17 14 to it. It works! Thanks to everyone for their input.
  4. steeltech

    Moving phone to new location

    Ok I think I understand now. I will need to create new phone so 18 2 can be used. Anyone know how I can do this? TN 18 2 DATE PAGE DES DES ADMIN TN 018 0 00 02 TYPE 3902 CDEN 8D CUST 0 FDN 7899 TGAR 1 LDN NO NCOS 5 SGRP 0 RNPG 1 SCI 0 SSU 0000 LNRS 16 XLST CLS CTD FBD WTA LPR PUA...
  5. steeltech

    Moving phone to new location

    Ok the copy worked. How do I move a user into a TN?
  6. steeltech

    Moving phone to new location

    I copied another TN to TN 17 14 and now it spits out: TN 17 14 DATE PAGE DES DES ADMIN TN 017 0 00 14 TYPE 3902 CDEN 8D CUST 0 FDN 7899 TGAR 1 LDN NO NCOS 5 SGRP 0 RNPG 1 SCI 0 SSU 0000 LNRS 16 XLST CLS CTD FBD WTA LPR PUA MTD FNA HTA TDD HFA GRLD MWA LMPN RMMD SMWA AAD IMD XHD...
  7. steeltech

    Moving phone to new location

    OK. That doesn't sound good. I used this procedure for another move and it worked. Don't remember the exact circumstances but it must be different. OK, so I need the end user to use TN 18 2. When I do PRT for TN 18 2 it spits out: TN 18 2 DATE PAGE DES DES ADMIN TN 018 0 00 02 TYPE...
  8. steeltech

    Moving phone to new location

    I'm moving an end users phone from one building to another. I outed his old TN so I can move it to the new TN but it is not working for me. This is the steps I took: LD 11 REQ: out TYPE: 3902 TN: 17 14 That finished so then I changed to LD 20. LD 20 REQ: MOV TYPE:3902 TN: 17 14 (This is...
  9. steeltech

    Forwarding from an analog phone

    OK.. don't know why I didn't realize that... OK it worked! I hit #1 then I hit 9 xxx xxxx. It worked. I left the area code out because the cell has a local number, didn't work the other way. Thanks to everyone! I appreciate all the help. Now, when the phone gets transferred to the...
  10. steeltech

    Forwarding from an analog phone

    I pick up the handset and 1... -then I've tried hitting 9 and 1 909 xxx xxxx but before I can finish I just get a disconnected tone -then I hit 9 and dial number without 1 and area code but still get disconnected tone before I can finish.
  11. steeltech

    Forwarding from an analog phone

    It shows: SPRE 1 So it is 1. Here we have to dial 9 to access an outside line. So do I have to hit 1 and 9 xxx xxx xxx? Will have I have to change the CFW to 12?
  12. steeltech

    Forwarding from an analog phone

    Hitting 1 does not seem to work. How do I get my SRPE code? Acewarlock said to do a DNB 1 but I didn't see anything. REQ: prt TYPE: dnb CUST DN 1 DATE PAGE DES CUST 00 DN 1 TYPE SFP
  13. steeltech

    Forwarding from an analog phone

    Ok I typed out: ITEM CLS CFXA ITEM FTR CFW 11 When I do a PRT now it reads out: CLS CTD DTN FBD XFA WTA THFD FNA HTA ONS LPR XRD AGRD CWD SWD PUA MWA RMMD SMWD LPD XHD SLKD CCSD LNA TVD CFTD SFA MRD C6D CNID CLBD AUTU ICDA CDMD LLCN EHTD MCTD GPUA DPUA CFXA ARHD OVDD AGTD...
  14. steeltech

    Forwarding from an analog phone

    After the ECHG it says ITEM. Not sure what to type and I hit ENTER, this came out: MEM AVAIL: (U/P): 814084 USED U P: 225206 91205 TOT: 1130495 DISK RECS AVAIL: 640 ANALOGUE TELEPHONES AVAIL: 25 USED: 71 TOT: 96 CLASS TELEPHONES AVAIL: 0 USED: 0 TOT: 0...
  15. steeltech

    Forwarding from an analog phone

    Here is the PRT of the TNB: DES MAINT TN 003 0 00 12 TYPE 500 CDEN 4D CUST 0 WRLS NO DN 5231 0 MARP CPND NAME Steve Rxxxxxxxx XPLN 27 DISPLAY_FMT FIRST,LAST AST NO IAPG 0 HUNT 7899 TGAR 1 LDN NO NCOS 5 SGRP 0 RNPG 99 LNRS 16 XLST SCI 0 CLS CTD DTN FBD XFA...
  16. steeltech

    Forwarding from an analog phone

    I don't know much about how this works but you can explain what you mean by "the code is #1". I'm assuming I will have to program this. Can you show me a step by step of how this will work?
  17. steeltech

    Forwarding from an analog phone

    One of my users is getting moved to a new office and would like to have his extension forwarded to his cell phone while construction is finished. He was using an old analog phone. Is it possible to have his calls forwarded to his cell? I know with the digital phones you have an option on the...
  18. steeltech

    Adding a phone to an unused TN.

    Is there a walkthrough available on how to do that?
  19. steeltech

    Adding a phone to an unused TN.

    Someone has moved into an old office and I'm trying to have his phone use the same TN that was being used previously. The office has not been used for about a week. What is the command I need to have the employee moving in use the TN that was in use before? This employee moving in just had...

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