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Do ypu mean clicks heard on this recording? If yes then it sounds like sync slips to me. Does your system properly sync'ed with PRI provider?

Could it be that MLPP parameters configured on the phone? As transfer is supported on 3PCC SIP FW in theory J169 should handle two calls at the same time. So release of 1st call looks like MLPP feature. So I would check: - latest OpenSip FW fot that phone - play with MLPP parameters in a file...

That means SIP set disconnects the call. Any setting in the set for second call handling?

Strange, an active call shouldnt be disconnected in any case. Check SIP traces on the set or on the PBX.

1st solution is as proposed by bengi1234 - you could ask you carrier to block calls from certain numbers. 2nd you configure "CID call routing" - read this chapter in Configuration Manual. It's not straightforward "blacklisting" but does job well.

Hi 3racefan3 Thanks for response. Not exactly like that, more complicated. There some IP-phones that use Closed User Group feature from Mobile Operator. PABX is connected to this operator with PRI and uses local 4-digits numbering. If person leaves his working place usially he forwards his...

Hi Ozzie, Sorry for that, smb=somebody. CFA=CallForwardAll. ABout IP-phones - who knows? LAN-switch is faulty, power lost, patchcord is plugged out etc. Person calling that IP-phone does not know about switched iit off or not. The point is in that case he does not get busy tone but connects to...

It's getting more weird. We checked with Mobile operator and found out that sometimes smb calls to switched-off IP-phones with CFA set. Such calls always go to extension B/ I checked CM50 and CM51 - nothing is configured there. How SV8300 decies that it should ring ext B in case of not-existent...

Hi belevedere Yes, we did activated SMDR for this extension (let it call B-etenseion) and found weird calls bouncing between PTT and PABX. There was a call from route 2 to the extension A which is forwarded to route 3(mobile provider Closed User Group). This A number does not exists in CUG so...

Hello there Customer complains that for a few weeks a guest room number (it's hotel) started to get sporadic calls. It could ring for a second or two, or long enough to answer just to find out that a person was calling another extension. So we checked all possible forwards - no forwarding to...

Hmm, try to search for MDB journal or how it's called down there - a document where all ports/boards/shelfes/cables/patch-panels are drawn with their inter-connections. On many old sites I did search for papers which were left by installers and was succesfull.

Hi IpgPaul649 Thanks for responce. OK, I will try that

Hello everyone Weird situation happened. There is a dozen of COT lines at customer's. For more than a year there were no problems with them at all. For a couple of week they say on two SLT extensions (DIL aaginment for two COT lines) phone rings only two times and stops. External party still...

In your trace there is no CONNECT ACKNOWLEDGE sent from SV9100 to the CONNECT sent from SP. So call is released by SP after T313(default 4 seconds) expires.

Could be anything. You'd better talk to SP tech support technician what is wrong with teh signalling. Or you could show a full trace here.

What do you expect? You did not supply any called number in SETUP but send SETUP COMPLETE, i.e. "don't wait any more info from me". Check this from your unsuccesful call: Called Party Number i = 0x80 Plan:Unknown, Type:Unknown Or you just deleted it for privacy reasons? Checked your trace...

Basically it's all configurable but depends on ATA's model. As for DID it depends on your plan with SP. You could have one DID with 6 simultameous calls or 6 DIDs with only one call for each DID at the time. E.g., AudioCodes MP-1xx are like a small PBX - you could configure a lot with them...

Hello Gurus We have some agents on BusinessConnect coupled with SV8300. When all agents are logged off at night calls configured on BCT to go to another extension. This extension is in pickup-group. The problem is that calls overflown from BCT couldn't be pickuped on another extension. Is it...

Hi OzzieGeorge Thanks for info It's not a problem for me to update time amnually. Just noticed in a trace that PTT sends DATE/TIME IE to PABX so just thought to use it as a date/time source.

Thanks belevedere Yes, looks like that. Just search several times through all available docs on 2000IPS - found nothing of that feature/