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Thanks for the quick response. I setup a call route and also added an the internal extension to the ras Dialin but whenever I dial the extension internally or externally all I get is a busy signal. Any idea what I'm doing wrong?

My current ras server is dying and I was thinking of just moving this over to the IP Office. I know it can do it I just cant seem to find any documentation on how to set it up. Does anyone know where istructions are on how to set it up and tell it who has rights to dial in? Thanks

We have an Avaya IP office 406 with the latest version release. Everything has been working fine but a month ago people started complaining about modem and fax lines running through our PRI. Modems drop or faxes stop halfway through transmission and streak. I looked around and I think its a T1...

Your right its 4.0.7 sorry about that. Thanks for the answer though.

I dont know much about VOIP so I am taking a class. Our instructor showed us how on his system he can use a open source SIP client on his laptop to register with his phone switch while out of town and both his phone and laptop ring when called. It looked pretty neat. I know avaya has the...

I guess I should have stated. I already tried upgrading to 4.07 and that didnt fix the issue. thanks for the reply though.

After upgrading to 4.05 from 3.x we randomly lose communication to our IP office. All phones go blank and all calls are dropped for about 15 seconds. I posted about this before here but just found a new error in my trace so I thought I would repost it in a new thread. Anyone know what this...

I have just setup 4 at a remote site. The call quality seems to be good but they are complaining about an echo. I am hoping to fix this by using QoS on my firewalls and routers.

So I will create 3 different class maps matching the 3 DSCP values? Do you know if I use the hex, decimal or doesnt it matter? Also do you think this will help with the echo? Thanks for the help

I just setup our first IP phone in a remote location (all of our other phones are digital). They say that they are getting an echo when they talk. I assume this is a latency issue with them being remote since I have 1 IP phone locally and it works fine. I want to setup QoS on my cisco firewalls...

Again, thanks for the replies. I found one potential problem and fixed it. I went back to my vendor with your tips and he lookd and said that my PRI line should be switched. He said that the incomming and outgoing should start at oposite sides of the pri. So all incomming start at 1 and all...

Provider, Thanks for the help. I have a dual PRI card but I am only using 1 of the PRI ports. Is there a way of determining if the waiting for line error is the 1st or 2nd PRI port?

I finally captured a trace when it happens. Here is a copy of the log. Its all greek to me so I probably posted it way before the problem. I dont actually see a reboot in this log but every phone went down and I received an e-mail saying that "System has restarted from power fail (cold start)"...

Thanks for the replies. 1. I had no errors in the error list on 4.0.5. Now that I have upgraded to 4.0.7 the only errors I have are that the extensions are reserved by the delta server and any phantom extensions I have there is an error saying the extension doesnt exist. Basically the...

We upgraded to 4.0.5 on our IP office 406 recently Since then the system randomly reboots. I have had my vendor look into it and he doesnt have a clue. He sent our config and traces to avaya and they dont know why its doing this. Are other people having this same issue? In system status it...