Search results for query: *

Hi caplink811! Many thanks for your reply! I've missed the line at the first time - I can't imagine how I was able to did that - and, after that, I'd never checked this setting again. Regards, KGy

Hi All, I've tried to use the "Remote logout of Agent" FAC, but I can't. I've enabled every needed options - what about I know - but after I dialed the FAC of this and had been starting dial the logged-in agent login ID, after the second number the system sent the denial tone. Here is the...

Dear All! I've recorded the following log in the Sysmon: 4965529mS CD: CALL: 1.15.1 BState=Connected Cut=1 Music=0.0 Aend="Line 1" (33.27) Bend="" [VoiceMail] (0.20) CalledNum=Short Codes.ugyfel_2006 () CallingNum=0696224398 () Internal=0 Time=49 AState=Connected 4965532mS CD: CALL: 1.15.1...

Thank you TlPeter! I've turned on the ISDN layer 1 & 2 options. When I'll get some usable information, I'll post it, because I'm afraid of I haven't got enough knowledge to analyze those entries.

Thanks for your replies! I've found the following messages in the IPO SysMon log: 58932556mS CMCallPkt: v=23 CMReleaseComp Line: type=Q931Line 5 Call: lid=5 id=23 in=1 BChan: slot=1 chan=19 Product Unknown Cause=38, Network out of...

Hi All, My problem is the following: The lines stochastically hanged up at big traffic. The used trunks are always another. Nothing systematically. The same thing about this case is the big calling traffic. I haven’t found any usable information in the IPO Syslog files. About the CC config...