Search results for query: *

Thanks everyone for all your help, I will upgrade this weekend.

I was actually just going to ask about the software version. When I go to File -> Advanced -> Upgrade, it says that the latest available version is the one I have, 3.0.40. is there a different way to upgrade it?

I restarted the IP 403 and we don't seem to be having the same problem. Is there a chance the VCM channels got stuck or something and weren't being set free?

So it happened again and I checked the log and I got the following: "No VoCoder is available for the dial/ring tone to Extn 763" which from my search of the forums shows that we don't have enough VCM channels, correct? I don't really understand this since at the time it happened, the CallStatus...

OK, so I have the monitor running and the sales people are going to let me know the next time the phones say DISCONNECTED. I also checked the VCM channels and we have 5 and from what I read, it sounds like this might be our problem. Just to make sure I have this right please confirm that is...

Yea, it's definitely an Avaya IP Office.

I am the IT department and I am very familiar with our network so what kind of things should I be looking for?

Hey, We have been having this problem for a while now where about 3-4 times a day all the IP phones will display DISCONNECTED when someone picks up the handset to make a call. After about 5 minutes it comes back and works fine. We have some digital phones hooked up and they don't seem to have...

I considered using a report since it can do exactly what I want but I need the user to be able to click on different orders as well as the order items. The only other solution I can think of is to list all the items with the OrderID next to each. This doesn't really separate the Orders like I...

Hey, I have two tables. The first table, tblOrders, has general order information and the second, tblItemInfo, has information about specific items within the order. The primary key for tblOrders is OrderID. Each item within an order will be in tblItemInfo along with the OrderID it is...

Hey I am having some trouble writing an SQL command. I need to set a field in the first N entries of a table. I thought it would be something like this: UPDATE TOP N table SET field1 = 'whatever' but it doesn't work. It seems I can't use TOP with the UPDATE statement. Is there something else...

I figured out what was wrong. I can still use Outlook as the client for everything except editing e-mail messages. This is done by going into Outlook, Tools->Options->Mail Format and uncheck "Use Office to edit e-mail messages

The ACT e-mail client seems to work fine. I guess we'll just have to use that instead of Outlook. Thanks.

Hey, I am having trouble getting an e-mail to merge correctly from a template. In ACT, when I click Write->E-Mail Message (from template) and then select the template I want, Outlook will open a new e-mail with the correct e-mail address but the body will be completely blank. The template works...

Hey, I have an invoice report that I need to sometimes display currency to 3 decimal places but most of the time display 2 decimal places. I have the code to determine when 3 decimal places are needed and when 2 are but I am not sure how to change the textbox's format properties when the report...