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  1. MontMIke

    Adding ACD phone

    Do I need to add the extension number somewhere to be able to login as an agent or will just making sure the COS is right all that is needed?
  2. MontMIke

    Adding ACD phone

    How do I check to see if there are other appearances of this set on other sets. Is there an easier way than checking every set for an appearance?
  3. MontMIke

    Adding ACD phone

    I have a Mitel SX200el and need to set up an existing phone to log in to an ACD group. I have set the COS to match the other phones and freed up the buttons needed to log in and out. when I try to log in using the ACD feature code and member number (in this case #5 + 51-55) I receive the message...

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