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Thanks guys! You have both made very good points! Both with the customer service issue and the marketing aspect (that I'm not responsible for). Thanks!

Here's my situation: About 6 months ago I did a small job for a new client. She makes candies, jellies, and jams out of her home as a hobby, and wanted to try to sell some online. She had already been taken to the cleaners by another company that charged outrageous fees and simply took a Word...

Thanks, Fee[/f]! That's a great article. And thanks for the points about membership dues, professional conference expenses, etc., [b]Pat, that's something I hadn't considered.

Thanks everyone! This is great advice! We didn't get into salary in our conversation yesterday, we've scheduled another phone conference for Friday to go over some of that. Or conversation yesterday was mainly just catching up, "This is where we are, what we've got planned, and what we need...

About 6 or 8 months ago I was talking with a company about going to work with them as one of their 2 lead programmers. They offered me the job at about 5K (USD) less than I was hoping, and I would have to move about 400 miles away from where I live now, but I would have still considered it...