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Hi All I am having problems merging to word documents. I have set up a template letter it has two versions of the same letter one after the other. I am then merging a look-up or group from Act 9 But it puts the contact details for the same contact in both letters. In Act 6 is you put «Next...

Hi Art57 Can you print a merged word document? Because if you can - it is easier to print labels set up as a word document. Here's how to do it for Act 6 Create a new blank template and set the page margins to the correct size for the lables you are using. Insert a table into the page (ie...

Hi Mike Thanks for that - just tried to run the hotfix and it would not let me says it is for version 9.1. My version is 9.0.0.175 English (United Kingdom). When i clicked the Act update it says i laready have the latest version. Any thoughts? Thanks Paul

Hi Mike Thanks for that - no this was a problem merging a word template to a large group to print out a letter not email. The template has a letter set to a standard letter margins and then ratecard, order forms and credit card payment form all of which are set to different page margins. When...

Hi Mike Yeah I created both templates and yes they were created with the same database. It was originally an Act 6 database that has recently been imported into Act 9. The field names in the database say Address1 and NOT Business Line 1. Must amit the Business Line 1 did work so not sure what...

Hi I've just had a pack returned (one that i mail merged from Act! 9 into a word 2003 template). This is the address block from the template: <Contact> <Company> <Address 1> <Address 2> <Address 3> <City> <County> <Postcode> When I merge the document it put my address 2 and my city in the...

Aha! After several attemps, plus talking to an Act conslutant and Act technical Help in the UK it seems there is a bug in the programme. In otherwords you can't fix the problem direct. I have found a solution as sorts ... this is what i did: 1 Set up the page margins as standard 2 inserted a 3...

I've set up a new letter in word and at the end included a short questionnaire. The questionnaire has different page margins than the letter. Now when i mail merge the new document has reset margins throughtout - which means that my letter now looks rubbish. Is there a way to stop this in...