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If you use the Avaya PC software (Remote Access)I beleive that it tells you in the Maintenance mode each card model and rev.

I also had a problem like this mostly with the incoming audio not as much with the outbound. I found it to be a dirty socket/board connection on the module. By reseating the VMS into the cabinet I was able to make the issue go away.

More info...After making the changes suggested above I have the system up and working again. Now I remember why I moved them in the first place. The lines/ports assigned for PVMS (4 Port system) is supposed to be (With 308C in Slot1 and VMS in Slot2) 26,27,28,29 according to my manual (V-4), but...

Thanks, I give that a try although when I first got the system over a year ago I think I had it that way but it wouldn't configure correctly. Maybe I was not programming it correctly. It has been working ever since and yes I do have VMS programmed HUNT Group7 with the correct ports (4) to make...

I pulled the modules and reseated them. I checked the connectors and they seem to be fine (No bent pins, missing, etc.). So here's what I tried next, I took the 308 module in slot 2 and moved it to slot 1 (with power off). I pulled the VMS module 5 out and left it out. Then I powered up the...

I have a system that has been installed for some time in a 5 slot frame (3 Cards) ACS Processor, Line/Extension Expansion, and Voice Mail. Last week by accident I removed the memory batteries while the system was turned off. By By setup. When I powered the system back up the expansion card and...