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  1. libellis

    Comdial FXII programming from telephone set

    Similar question was asked on this Sundance forum: https://atcomsystems.ca/forum/ubbthreads.php?ubb=showflat&Number=635091 If the answer is correct, it looks like you might not be able to do that type of programming from a phone, but will need the "VMMI" application. Assuming that you can get...
  2. libellis

    Cable color coding

    There isn't a standard for distinguishing among different categories of copper Ethernet cables by color. Fortunately, cable jackets are marked with the category class. (Fiber does have a standard.) However, there are recommendations for color coding by function/application (see e.g. ANSI/TIA-606...
  3. libellis

    BST Door Phone - Norstar Compatibility

    Your memory is good. The question is if their claim is correct.
  4. libellis

    Long cable run causing issues

    Using CCA cable is no small issue. The short length is likely the only reason it's working to some extent. It's not just the higher resistance of the wire, attenuation (much higher) and other (of the many) Cat 6 parameters will be off. For PoE, aside from absolute resistance, the Cat 6...
  5. libellis

    Long cable run causing issues

    The cable you used is copper clad aluminum (per the description on the Amazon URL), not solid copper as required for a legitimate Cat 6 cable. It won't meet Cat 6 specifications. You need to get a real Cat 6 cable. It was surprising to see that the cable was identified as copper clad aluminum...
  6. libellis

    Voice mail ending up at wrong extension

    You say that only one extension is involved. What is the extension number? Something that wasn't quite clear from your post - is it only Fax and that automated security call that occasionally end up in the internal voicemail of that extension, or is it also getting occasional real voice...
  7. libellis

    Grandstream HT81x series - Change VLAN?

    I believe that for the HT81x family manual setup (static IP option rather than default DHCP) is required to access the setting and change the VLAN. Check the administration guide to confirm.
  8. libellis

    Ringdown line configuration

    When used between extensions on a phone system it's often called a "hotline" (or "internal hotline"). Check your system's programming/administration manual. Ringdown circuits are common in financial trading companies and some security scenarios, and do involve outside trunks (generally all...
  9. libellis

    Toshiba Cix and Strata

    You might try the Sundance Toshiba forum (Atcom now runs the forum). https://atcomsystems.ca/forum/ubbthreads.php/forums/11/1/toshiba-telephones-systems
  10. libellis

    no ping voip card to card

    Well.....you've done your good deed. Maybe there won't even be the follow up reply from a fake user with a link to click on that this scam uses.
  11. libellis

    no ping voip card to card

    Thanks for sleuthing - looks like I missed the boat on this one (will have to reset my trigger level threshold on scam posts).
  12. libellis

    no ping voip card to card

    LOL - Have mercy guys [wink] fast078: Unless you identify your system and provide relevant configuration details, no one can help you. You'll only get answers as (in)comprehensible as your question.
  13. libellis

    Officeserv 7200 CO lines not registering on Phones

    If you don't receive responses here, you might want to try the Samsung telephone systems forum on Sundance at: https://sundance-communications.com/forum/ubbthreads.php/forums/23/1/samsung-telephones-systems It appears to be fairly active.
  14. libellis

    Companion 3060 sets

    You can find Companion installer/programming and user guides under the "Companion" heading at: http://www.wedophones.com/NorstarManualsLead.htm
  15. libellis

    Butt Set with Ring Voltage reading

    A search shows most vendors offering the Butt Set for sale under the Platinum Tools name. The front of the Platinum Tools unit says "TelScope", not "T3 Innovation Telscope". The vendors are also listing delivery time estimates, so maybe the product was taken over by Platinum Tools and is still...
  16. libellis

    Butt Set with Ring Voltage reading

    This unit claims to display ring voltage and frequency in both the product information flyer and the instruction sheet that can be downloaded at their website. https://www.platinumtools.com/products/testers/telcom-test-sets/tla300-1-telscope-test-set-t62/ Although the instruction sheet says it...
  17. libellis

    MICS keeps going down

    This problem is frustrating enough to bring thoughts of retirement even to someone who isn’t ready to retire [smile]. If you happen to stay in contact with the new vendor to see how this problem plays out, let us know how the saga ends. Since the other sites get lots of 310 events (although...
  18. libellis

    MICS keeps going down

    The Spectrum link doesn’t seem to have been fully exonerated as the culprit yet. Has it been monitored/looped back right to the customer handoff port? (Unfortunately, loop back is disruptive, particularly if the link has to be monitored for any significant period of time, but monitoring of the...
  19. libellis

    MICS keeps going down

    I hope their testing includes loopback right to the hand off. At this point, with all you've done, the suspicion falls back on them. The other sites shouldn't really be seeing all those 310 events either.
  20. libellis

    MICS keeps going down

    Don't you just love such helpful information like "invalid FUMP message". I guess time will tell if it's going to crash since it still gets clock related events (and why the startup events). When Spectrum tested the link did they do a complete loopback right to the handoff port (maybe used a...

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