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  1. libellis

    Impressions on Hold International

    Out of curiosity I called the 800 number I saw on a data sheet from the Premier Technologies in Long Lake, MN and got an autoattendant greeting from a company called Solutions on Hold (https://sohinc.com). They look to be the descendant of Premier Technologies since they still sell an on hold...
  2. libellis

    Impressions on Hold International

    That looks to be a different Premier Technologies with no related products now or in its history. The one that made the box was based in Long Lake, Minnesota and seems to be out of business. Its URL (www.premtech.com) leads to a 403 forbidden page.
  3. libellis

    Commscope Tool for jack and faceplate removal--anyone have experience with all the uses?

    A bit unclear. Are you asking what other things the tool can be used for beyond its intended purposes, or are you asking about how the tool should be used for its intended purpose of jack removal (CommScope does have usage instruction documentation)?
  4. libellis

    Impressions on Hold International

    Wondering if you have the security code for the device? If you do, have you tried to play around with the device a bit, since it provides verbal prompting? Maybe connect a phone to the port shown on the datasheet and see what the mode button (switch?) does. Of course, if you don't have the...
  5. libellis

    Impressions on Hold International

    Alternatively. where you can view online without downloading: https://www.manualslib.com/manual/1583877/Premier-Technologies-Rnt-2700-Series.html#manual
  6. libellis

    Impressions on Hold International

    Is this what you're looking for (see attachment)?
  7. libellis

    Comdial FXII programming from telephone set

    Similar question was asked on this Sundance forum: https://atcomsystems.ca/forum/ubbthreads.php?ubb=showflat&Number=635091 If the answer is correct, it looks like you might not be able to do that type of programming from a phone, but will need the "VMMI" application. Assuming that you can get...
  8. libellis

    Cable color coding

    There isn't a standard for distinguishing among different categories of copper Ethernet cables by color. Fortunately, cable jackets are marked with the category class. (Fiber does have a standard.) However, there are recommendations for color coding by function/application (see e.g. ANSI/TIA-606...
  9. libellis

    BST Door Phone - Norstar Compatibility

    Your memory is good. The question is if their claim is correct.
  10. libellis

    Long cable run causing issues

    Using CCA cable is no small issue. The short length is likely the only reason it's working to some extent. It's not just the higher resistance of the wire, attenuation (much higher) and other (of the many) Cat 6 parameters will be off. For PoE, aside from absolute resistance, the Cat 6...
  11. libellis

    Long cable run causing issues

    The cable you used is copper clad aluminum (per the description on the Amazon URL), not solid copper as required for a legitimate Cat 6 cable. It won't meet Cat 6 specifications. You need to get a real Cat 6 cable. It was surprising to see that the cable was identified as copper clad aluminum...
  12. libellis

    Voice mail ending up at wrong extension

    You say that only one extension is involved. What is the extension number? Something that wasn't quite clear from your post - is it only Fax and that automated security call that occasionally end up in the internal voicemail of that extension, or is it also getting occasional real voice...
  13. libellis

    Grandstream HT81x series - Change VLAN?

    I believe that for the HT81x family manual setup (static IP option rather than default DHCP) is required to access the setting and change the VLAN. Check the administration guide to confirm.
  14. libellis

    Ringdown line configuration

    When used between extensions on a phone system it's often called a "hotline" (or "internal hotline"). Check your system's programming/administration manual. Ringdown circuits are common in financial trading companies and some security scenarios, and do involve outside trunks (generally all...
  15. libellis

    Toshiba Cix and Strata

    You might try the Sundance Toshiba forum (Atcom now runs the forum). https://atcomsystems.ca/forum/ubbthreads.php/forums/11/1/toshiba-telephones-systems
  16. libellis

    no ping voip card to card

    Well.....you've done your good deed. Maybe there won't even be the follow up reply from a fake user with a link to click on that this scam uses.
  17. libellis

    no ping voip card to card

    Thanks for sleuthing - looks like I missed the boat on this one (will have to reset my trigger level threshold on scam posts).
  18. libellis

    no ping voip card to card

    LOL - Have mercy guys [wink] fast078: Unless you identify your system and provide relevant configuration details, no one can help you. You'll only get answers as (in)comprehensible as your question.
  19. libellis

    Officeserv 7200 CO lines not registering on Phones

    If you don't receive responses here, you might want to try the Samsung telephone systems forum on Sundance at: https://sundance-communications.com/forum/ubbthreads.php/forums/23/1/samsung-telephones-systems It appears to be fairly active.
  20. libellis

    Companion 3060 sets

    You can find Companion installer/programming and user guides under the "Companion" heading at: http://www.wedophones.com/NorstarManualsLead.htm

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