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  1. okcid

    Mitel AX fan assembly 50005471

    Mitel AX fan assembly 50005471. I am having trouble resourcing the fan assembly, does any know what model /or direct replacement for an individual fan as look like they are 45vlts ( as there are 4 fans in a unit )? Many thanks in advance.
  2. okcid

    Work timer stuck at wrong time.

    Thanks for your response, but I have unticked the wrap-up time on the queues involved in the YSE, but still have the same issue.
  3. okcid

    Work timer stuck at wrong time.

    Interested if anyone has come across this issue. We have a few agents, whose work timer is not following what is set in their COS for certain ACD paths. All agents share the same COS. Some calls for these effected agents are working fine, but others are not i.e. One path is fine , and others are...
  4. okcid

    UCA Clients not working after upgrade to V5.1.27.0

    We have the same issue....since upgrading to 5.1.27, found UCA in softphone Teleworker mode on the PC won't maintain a stable connection ...connects then drops all the time. UCA Mobile on the iPad seems to be working fine in Teleworker mode using Sip UC endpoints as softphones, seems they broke...
  5. okcid

    3300 Backup fails to transfer to my laptop

    Found this works for me on Windows7....a recent issue where backup page was not detecting java installed.. 1) Remove the update from Windows 7 - KB2744842 installed on 22nd Sept. (This is quickest option to resolving this issue..)
  6. okcid

    Mitel 3300 Man Busy on ISD30e trunks not seen by Network Provider

    Is there a way to busy ISDN30E trunks on a Mitel 3300 to prevent incoming calls coming into site for testing purposes, as a manual busy of the trunks is not recognised by the Network Provider. ( apart from dialling out all channels at the time or getting the Network provider to busy them )?
  7. okcid

    SIP trunk rejecting anonymous callers

    Had the same issue,i.e. CLI blocked calls were dropped, this was solved by entering the incoming DID number correctly on the "SIP Peer Profile Assignment by Incoming DID form ", assigning it to a peer profile. ( Before, the Wireshark trace showed a 404 error code rejection code from the...
  8. okcid

    Problem setting time and date on non Mitel Dect phones

    Be be blown if I can find where this setting is in the OMM menu..any pointers ?
  9. okcid

    Problem setting time and date on non Mitel Dect phones

    Thanks...but have rebooted countless times over a period of weeks
  10. okcid

    Problem setting time and date on non Mitel Dect phones

    We are running Ascom Dect phones, D62 and D81 off of a Mitel OpenMobility Manager V2.6.2. (DeTeWe Base stations) running of a Mitel 3300 running 9.0.2.31 with option 42 (NTP) configured. What ever is tried, the phones do not pick up the time and date, and I am unable to program it manually on...
  11. okcid

    SX2k - FORMPRINT command - display 2nd page

    bit confused...you can formprint any form listed in CDE ...be to many to list. try " formprint all " and you will see !
  12. okcid

    SX2000 SC1000 RINGER CHANGE

    The loud ‘new call tone’ :- SC1000 consoles with this problem can be switched back to U-law mode by holding down FUNCTION and HOLD 1 keys while reconnecting the DNIC line cord. Once the console boot display appears, release the keys and the console will go back into operation (in U-law mode)...

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