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13 / 13 We have a location in Juarez also, and it's set this way as well.

Good Morning guys, I am struggling with Telmex on International calls and wondering if anyone has experience with them. Our Nuevo Laredo office recenetly had PRI Service installed, all calls except international are working. In the ARS, I have tried using both INTL and PUBU calls but both end...

This is the trace on the Station 14:37:44 active station 253 cid 0x11b 14:37:48 dial 97XXXXXX 14:37:48 term trunk-group 14 cid 0x11b 14:37:48 dial 97XXXXXX 14:37:48 route-pattern 2 preference 1 cid 0x11b 14:37:48 seize trunk-group 14 member 10 cid 0x11b 14:37:48...

Thats the TAC trace. This is a V9 G3. Sig and all PRI ports Show IN Service/Idle.

We recently had a TelMex PRI Installed (VOIP PRI Emulation) and has been a contact battle with them. The issue is that I can receive inbound calls now, but outbound is not working, users get a busy siganl The Route Pattern 2 is set to FRL0 for testing. Trace: dial 97xxxxxx term trunk-grou 14...

I need the Init ID to change Basic Supplimentary Services? I swear I've done that before on systems years ago.

I must be losing my mind. Display System-Parameters Customer Options, works fine, I can see the option I need to change, but where can I change the Basic Supplimentary Services? The version is G3siV9 I think I will win the dumba** award when I see the command. I am just spacing...

I busied the station and smoked it. Thanks! Problem solved!!

Thanks @AvayaTier3! I identified the station that has the button assigned to it. All Night Services have been disabled, yet when I try to make a change to the station that has the button assigned, it tells me I cannot anychanges while in Night Mode. Strange. I checked all the Hunt Groups...

It has a value already, I just can't change it.

Good Afternoon. I am working on a newly acquired PBX and am attempting to get MS-EUM up and running. Anyway, it’s Definity G3 V9 and I’ve never seen this behavior: I’m attempting to change the Night Mode extension under “Change Console-Parameters” and I cannot change that field. It has an...

List trace what let me know that it was coming in on the wrong PRI. Incoming call handling was working fine. The problem has been solved, it was routing the DNIS to the wrong PRI. AT&T has resolved the problem. I thought it was an AT&T issue, but the first tester was sure it was a problem...

We currently have 2 PRIs, with 2 separate trunks, one is allocated for Our Customers (Incoming Call Handling Only) (For reference T-#1) and one for employees (with DIDs) (T-#2). Starting on the first of this year, one of our “800” numbers started giving a busy signal (all others working fine)...

^ Yes, it is a DCP.

Good Morning, I am running a G3 V11 and have purchased a new Call Recording Solution (CRC: http://www.callrecordingcenter.com/). The way this is setup is you add a wiretap 66block in which to connect this machine. CRC by joebrez73, on Flickr Now, my setup is a bit different. My current...

I have a strange problem. I inherited a Definity system a while ago, and I guess always took for granted that the Paging system just worked. So it came up today, that it stopped working. Ok. Checked the basics: Display “Paging Loudpeaker”… No Configuration. Checked with the reception about...

I currently have multiple G3s that are communicating via VOIP using CISCO 3800 Series Routers w\ Cisco VWIC2-IMFT-T1/E1 Cards. The trunk is configured as a T-1 Tie Trunk to the Router with a TAC. If possible, I would like to pass station information (caller ID) over IP from Site to Site. I...

FYI: Problem solved. Unit was defective...

Good Afternoon. I have been working with Dialogic on a problem with a Media gateway and it just seems like it would be a simple fix, but cannot seem to find the issue, and figured maybe another set of eyes would help. The PBX is a R.9.5 with a TN2181 card connected to the 1000 series Media...

mattKnight, that was my exact fear... Hence my HTTP direction.