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We just rebooted due to the back up shutting down the Contact Center. The system came back up and is operating correctly. Should we try again? I am not sure what patches have been installed on the unit.

I am trying to back up a BCM 400 with 3.7 and the back up always fails. We have tried backing up to server, ftp servers all on the network and it always fails. It also claimis to be running when started for 2+ hours and then never produces a file and forces us to stop due to the lenghty process/...

Does anyone know how to forward a vociemail to a distribution list using visual vm?

I have BCM with 3.0 and was wondering if unified messaging is compatible with Outlook 2010?

I am getting this alarm on the 50. Does anyone have any experience with what this may be representing?

Yes sets have access. I can dial the 10 digit number but get a busy after dialing the number. All lines are block b and route is 001 use block b. Destination code is 9 use 001 absorb all. The PRI works I tested it on an IP OFFICE.

I cannot get two PRI's to dial out on a 450. They are in the expansion unit and all lights display the PRI in service but I cannot call out. The cards are enabled and DIP switches are set correctly. I have checked my routing, Public DN length etc.. Any ideas?

Thanks that worked. Can you block the business name from coming accross with the extension #?

I have two BCM 450's linked via SIP Trunks. The dialing between works good but I cannot get the name to pass from set to set between the systems. Also I am using Centralized Voice Mail. Is it possible on System B to use the Feature codes to access voice mail? If so how do you go about doing this?

I am going to be linking 2 BCM 450's together via SIP. Both systems are under the same roof so all ip config will take place on the LAN. What requirements and network set up should I recommend to the client? What ports need to be opened? What QOS settings need to be completed? Should they set up...

How many bus resources does the 450 with 5.0 have? Can I install 8 DSM 32+ and 2 T1 cards on a BCM 450 and expansion unit? If not how many of each can it handle?

I am installing a 4/16 into expansion unit one on a BCM 50 and all the stations work but I cannot get dial tone. The lines work from the CO and the system is patched up to date. We have tried new cards and new expansion units.ANy ideas????

Yes the router is controlling the QOS.

I have a Norstar T1 card connected to an Edgewater Router providing a SIP based PRI. I am experiencing echo on some calls and was wondering if anyone has any advice as far as possible program changes I could make on the Norstar. The carrier codec possibilities are Inband, Outband and RFC2833...

Sorry I did not give enough information. I have connected via a dial up connection and when I open Internet Explorer and enter the IP Address it takes me to the main web page for the BCM 50.(The down load aps page) How do I access the programming from there?

I tried that and it still will not log on.

I am trying to log into a 50 from a remote location but when I use Internet Explorer to enter the IP Address it brings up the 50 web page. Does anyone know how to get into programming from that screen? I am doing this via the modem.