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  1. TDSjeff

    BCM 400 with 3.7 SW BRU

    We just rebooted due to the back up shutting down the Contact Center. The system came back up and is operating correctly. Should we try again? I am not sure what patches have been installed on the unit.
  2. TDSjeff

    BCM 400 with 3.7 SW BRU

    I am trying to back up a BCM 400 with 3.7 and the back up always fails. We have tried backing up to server, ftp servers all on the network and it always fails. It also claimis to be running when started for 2+ hours and then never produces a file and forces us to stop due to the lenghty process/...
  3. TDSjeff

    IP Office Visual VM

    Does anyone know how to forward a vociemail to a distribution list using visual vm?
  4. TDSjeff

    BCM 50 with 3.0/Outlook 2010

    I have BCM with 3.0 and was wondering if unified messaging is compatible with Outlook 2010?
  5. TDSjeff

    BCM 50 Alarm:52005

    I am getting this alarm on the 50. Does anyone have any experience with what this may be representing?
  6. TDSjeff

    DTM-PRI on a 450

    Yes sets have access. I can dial the 10 digit number but get a busy after dialing the number. All lines are block b and route is 001 use block b. Destination code is 9 use 001 absorb all. The PRI works I tested it on an IP OFFICE.
  7. TDSjeff

    DTM-PRI on a 450

    I cannot get two PRI's to dial out on a 450. They are in the expansion unit and all lights display the PRI in service but I cannot call out. The cards are enabled and DIP switches are set correctly. I have checked my routing, Public DN length etc.. Any ideas?
  8. TDSjeff

    BCM 450

    Thanks that worked. Can you block the business name from coming accross with the extension #?
  9. TDSjeff

    BCM 450

    I have two BCM 450's linked via SIP Trunks. The dialing between works good but I cannot get the name to pass from set to set between the systems. Also I am using Centralized Voice Mail. Is it possible on System B to use the Feature codes to access voice mail? If so how do you go about doing this?
  10. TDSjeff

    SIP Trunking between two BCM 450's

    I am going to be linking 2 BCM 450's together via SIP. Both systems are under the same roof so all ip config will take place on the LAN. What requirements and network set up should I recommend to the client? What ports need to be opened? What QOS settings need to be completed? Should they set up...
  11. TDSjeff

    BCM 450 Resources

    How many bus resources does the 450 with 5.0 have? Can I install 8 DSM 32+ and 2 T1 cards on a BCM 450 and expansion unit? If not how many of each can it handle?
  12. TDSjeff

    BCM 50 3.0 with a 4/16

    I am installing a 4/16 into expansion unit one on a BCM 50 and all the stations work but I cannot get dial tone. The lines work from the CO and the system is patched up to date. We have tried new cards and new expansion units.ANy ideas????
  13. TDSjeff

    Norstar/ SIP Trunking

    Yes the router is controlling the QOS.
  14. TDSjeff

    Norstar/ SIP Trunking

    I have a Norstar T1 card connected to an Edgewater Router providing a SIP based PRI. I am experiencing echo on some calls and was wondering if anyone has any advice as far as possible program changes I could make on the Norstar. The carrier codec possibilities are Inband, Outband and RFC2833...
  15. TDSjeff

    BCM 50 Remote Access using the modem

    Sorry I did not give enough information. I have connected via a dial up connection and when I open Internet Explorer and enter the IP Address it takes me to the main web page for the BCM 50.(The down load aps page) How do I access the programming from there?
  16. TDSjeff

    BCM 50 Remote Access using the modem

    I tried that and it still will not log on.
  17. TDSjeff

    BCM 50 Remote Access using the modem

    I am trying to log into a 50 from a remote location but when I use Internet Explorer to enter the IP Address it brings up the 50 web page. Does anyone know how to get into programming from that screen? I am doing this via the modem.

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