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  1. sinouye

    Aloha Combo

    TS and version 5.3.17
  2. sinouye

    Aloha Combo

    We use Aloha POS. We set up a combo promo with 3 categories, apps/entrees/dessert for one price. When we try to apply the promo, we constantly get an error message that the combo requires 1-app - even though we have one. We have checked the contents of the apps category to ensure that they...
  3. sinouye

    tip guide on receipt

    Not sure I understand what you mean by "tip guide"?
  4. sinouye

    Aloha EDC Authorization Procedures

    So, you are thinking that the original authorization gets "replaced" by the final charge. You do agree or don't you, that the final charge which includes tips is higher than the original authorization? I did some research on this today and found that Visa, Mastercard and American Express all...
  5. sinouye

    Aloha EDC Authorization Procedures

    I understand the initial authorization for the check amount plus X% additional for tip. I don't understand what everybody means by correcting at the time of batch. For example, a couple of days ago we batched at 2am, day +1. The total charges, including tips was $X. The total batched was $X...
  6. sinouye

    Aloha EDC Authorization Procedures

    Can someone give me a brief summary of the steps Aloha EDC goes thru when it obtains authorization on a credit card transaction. The info I just received from Radiant Systems is that EDC obtains authorization when it batches at night. Is that true?
  7. sinouye

    Aloha EDC Log

    I have an extract out of an Aloha EDC log. Is there an expert that can tell me what happened by reading this log? I can email the log, if you can.
  8. sinouye

    MS Access and Aloha

    Has anyone updated item prices or item categories using MS Access instead of Excel?

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