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  1. 1ntegrationman

    Upgrading avaya ip phone system from r9.1 to r11

    I would say a pro of upgrading is that you get the latest features available to you by upgrading, and adding additional software becomes a pretty simple process. And you will have Avaya's support on the system. Cons are that you are forced into purchasing IPOSS... Avaya's support program...
  2. 1ntegrationman

    r11.0.4 Remote 96xx phones swapping extensions

    Just giving this tread a bump for some new visibility.
  3. 1ntegrationman

    r11.0.4 Remote 96xx phones swapping extensions

    We've got a customer with an IPO 500v2 running 11.0.4 and we have with a handful of phones at the host and 4 other sites with 6-12 phones. In the past couple of weeks the 96xx phones have randomly swapped extensions. Both the base and the user extension changes so it moves a user's extension...
  4. 1ntegrationman

    Alternate MOH Source

    Good advice, and good questions. Spoke to the decision maker today about getting the message down to 90 seconds or less and they were all good with that.
  5. 1ntegrationman

    UC110 11.1 issues with connecting inbound calls to Voicemail Pro

    Thanks CarGoSki. I still don't know what it is. And the drive is not full... running with 65% storage available. One thing I noticed once I got on site today was that the linux home screen had an error stating that Eth0 did not have an ip address assigned to it. Though it showed up in the...
  6. 1ntegrationman

    Alternate MOH Source

    Thanks Nortel4Ever. That seems to make the most sense considering the size of the file. Have you seen any instructions for this option?
  7. 1ntegrationman

    Alternate MOH Source

    We have an installation on a IP500v2 (11.1) that requires 2 MOH messages, and both are over 5 minutes in length. The default MOH source is External and is working great. So for the new 2nd source, because of the size of the Professionally Recorded MOH files, It looks like we have (2) choices...
  8. 1ntegrationman

    UC110 11.1 issues with connecting inbound calls to Voicemail Pro

    I have a customer that was upgraded about a month ago and moved to 11.1. Installed a UC110v1 from scratch and all was happy for about 3 weeks, then the system quit answering calls. The Voicemail Pro services are running. And if I connect via Voicemail Pro Client, look at a Module built for...
  9. 1ntegrationman

    SIP Configuration Changes in 11.0.4.4?

    Thanks for all of your responses. I believe I found the issue. Found in the Incoming Call Routes / Default Blank Call Routes in the Knowledgebase. By default the configuration contains two incoming calls routes; one set for Any Voice calls (including analog modem) and one for Any Data calls...
  10. 1ntegrationman

    SIP Configuration Changes in 11.0.4.4?

    Thanks for your response sizbut. And yes, the error is clear. And I have the URI built with trunk numbers assigned, and the Incoming call route has the phone number entered accurately with the correct Line ID assigned to it. Tha't the challenge. The error is presenting a problem with...
  11. 1ntegrationman

    SIP Configuration Changes in 11.0.4.4?

    Trying to find the issue with my inbound SIP calls on a IP500v2 running 11.0.4.4. We have over 50 systems connected with this SIP carrier, and have triple checked that our settings are the same (or close to the same when considering version variables). Outbound calling works great, but with...
  12. 1ntegrationman

    IP Office Release 11.0.4 Service Pack 3

    Anyone installed this and had success with it?
  13. 1ntegrationman

    Voicemail Pro on App Server password mismatch with IP Office 9.1.7.0.163

    I am on customer site and *17 presents a reorder tone. I decided to upgrade AppServer so it was on the same release as the IPO.

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