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I like the effort fella's! However, you have 62.0.3 in the link... is 62.0.5 not available? I'm following all of your different suggestions (here and in your faq) and still not able to get EM to recognize a bcm. Windows 10... with several java versions loaded, uninstalled, loaded again. Oh how...

The customer told me they were able to change the date today. Thanks to intrigrant for suggesting trying another phone, I gave a 2nd user the ability to manually change it. However, I'm pretty sure this was my technician error due to downloading the manager lite version of s/w onto the customers...

I didn't have any onsite. They are all 9508's. Maybe I'll have another user try (although I'm pretty sure they are all out of the same batch). I did have the system set to sntp but it wouldn't update at all then. At least now they have the right time but the date says it's 2003... they are just...

It's set to "none" so the user can change it.

Anyone have this issue? Am I missing something new? I've made the user both Level 1 & 2, and rebooted the system several times. The user is able to change the time but when you move on to the date there is no option to select "change". Seems basic and stupid but I'm unable to find why in the kb.

Weird. I don't know if this is going to be helpful to anyone else but this is what happened. I was getting the "Resolved address" is 0.0.0.0. Screwed with almost every other setting and the only one that changed it was Under Transport>ITSP Proxy Address I changed that from the dns name to the...

I changed the ITSP Proxy Address, to the static ip address, that made the line go out of service. The "Resolved Address" in SSA changed to the static ip but the line went oos. Until that time the lines were showing idle, but not registering. From another computer onsite I can ping the dns...

This one is at 10.0.0.2. I'm going to try the static ip route.

Hi All; I haven't seen this before. The ipo was functioning with it's sip trunk fine, until we lost the internet just recently. I'm able to ping to the router but not to their public ip address. However, from a computer plugged into the same router, I can ping to the public ip & the sip...

Thanks Matt.

1) does that shortcode (*07*N#) access the proper outgoing line group? 2) in Manager are you putting the access code (ie. 9) before the number you are forwarding to? 3) 9608? Features> Forward> Forward Unconditional Forward Unconditional On call Type Non Group Destination "outgoing phone #"...

Fella's; I have been on here for YEARS! I've been to several ACTUAL training classes AND 1 recent online "troubleshooting" class which (as it turns out) was ANOTHER waste of good, hardearned $$$. We're not a large company (and in fact) may even be called "small". We install 1 or 2 systems per...

Was there a resolution to this? Also: "The normal procedure is : Reg request 401 - Unauthorised Reg request (Including Nonce) 200 OK" IS this the normal procedure for all SIP registration requests? Battling with the million different variables of SIP now... missing the copper days... plug it...

Hi Guys; I'm stuck on this... also having trouble seperating the IPO voicemail pro from the CallPilot... I'm wondering if a caller can be directed to a 2nd ccr tree from the/a main ccr tree? The reason (since that will be the 1st question) is the user is implementing a rather substantial ccr...

Hi Guys; ipo 9.0.9 v/m pro 9.0.9 This is the demo unit in our office. I've tried installing Pro on 3 different computers and am finding it works for 2/3/4 hrs and then drops the connection. All recordings are unavailable and when you attempt to access the voicemail it says "unobtainable". The...

That did it, I am able to connect to all systems. Thanks, again. Stupid java & their 3 billion devices.

Not sure if anyone else has tried recently but the links above would not take me directly to the website (2 different browsers). It took a few more screens to get to, but I've found the 8u66 here. http://www.oracle.com/technetwork/java/javase/downloads/java-archive-javase8-2177648.html I've just...

IPO 9.0 v/m pro 3rd party ip endpoint license installed Hi All; I have been following the knowledge base application notes but am not having any luck. Created a user and Sip extension. the extension does not appear in system status. programmed the Algo and am able to ping it on the network...

Thanks again guys; I wasn't aware of the 8.1.95 issue. Thanks, Gunnaro. Will look into downgrading although I'm pretty sure I brought it up to .95 after they first complained about this issue. IPG - you are correct... good eye. 208 is in the main group. My flowchart was inaccurate. Without the...

Hello All; ipo 8.1 with v/m pro Live answer at reception with the AA picking up after hours. reception 2221 - only user in h/g 2206 h/g - 2206 v/m on, no queuing, no overflow, fallback to 2207 h/g - 2207 v/m off, no queuing, no overflow, fallback to 2208 (they keep changing their mind if they...