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I am running CUCM 6.1 and music on hold works in all scenerios except on incoming calls from the PSTN. I have configured the Music on hold according to SRND and everything seems to be registered. I also changed the incoming Codec to G.711. I can make an outgoing call out the PSTN and place the...

Has anyone tried to load Signaling Server software on a HP DL380G5? I am wondering because the HP DL320G4 Nortel offers is so outdated it is pathetic.

This was a problem in 4.5. Nortel has to write a patch for this issue. If the keycodes validated then it is not the AUX ID. I would contact Nortel and have them write a patch.

sory for the late reply. The CC License Manager service does log on as Local System but somewhere in the backround Ngensys has something to do with that service starting. I did not have ngensys as an administrator in the group policy for this machine I also had to set it to log on as service...

I am Networking a Call Manager 6.1 with a Nortel CS1K 5.0. I cannot get calls to process either way does anyone have any ideas???? Or at least what log to look at to point me into some direction????

I am trying to network a CS1K 5.0 with a Call Manager 6.1 and when I call the Call Manager I get the following. Does anyone have any ideas???? DCH 100 OMSG SETUP REF 00000188 CH 128 0 0 7 TOD 14:07:35 FEAT :CRID FEAT :CDS FEAT :NCID PROGRESS: ORIG ADDR IS NOT ISDN CALLING #:4399...

I found the problem, NgenSys did not have rights to the service in the group policy. Thank you everyone

I have an account set up as service-nortelbackup in the account box and the password in the other box. It will start then fail. When I look at the event viewer in the remote server I am trying to back up to it shows bad username or password, but it isn't using the account I told it to it is...

yes you can with the right software pkg. you have to have dn expantion package and another one I can't think of.

Yes it is a PRI and I want to send 4 digits post answer. They are programmed as two way DID with NI2 Protocol. Thanks for the help

I just bought a pc with vista home basic and I cannot log onto Element Manager any ideas?

Are the Nortel phones on the same network as the Mitel phones? The problems you are describing sound like QOS issues. Are you running QOS on your network? Sip and H323 have nothing to do with the problems. I have seen both applications run well.

I would make sure that the new service provider had the local number portability correct. Put your test set on the trunk and call the main number see if you get the call. If you don't the LMP is wrong.